NCUK Virtual Patient Handbook

Introduction to Section 4 - Specialist Care & Support

• the right to receive NHS services free of charge, apart from certain limited exceptions sanctioned by Parliament (e.g. some dental and ophthalmology services). • the right to access NHS services. You will not be refused access on unreasonable grounds. • the right to receive care and treatment that is appropriate to you, meets your needs and reflects your preferences. • that your care and treatment needs and preferences should be assessed by people with the required levels of skill and knowledge for the task, and met where possible. are explained in the NHS Your rights as a patient Constitution (updated 2021), and include:

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