Anchor Sustainability Report 2022-2023

Anchor’s current business plan has four strands, known as the ‘Four Mores’. These are:

More and better homes where people love living in later life So we’ll need to retain and recruit great people to work for Anchor. That means…

More opportunities for colleagues Great colleagues who understand our residents, coupled with our scale, means we can be...

More efficient And, as a not-for-profit, the savings can be reinvested to provide more homes where older people love living…

More influential Championing older people and working with government and partners to shape local services. Our scale also means we can be...

Our Values All colleagues, including our Board and Executive Committee are guided by our values and champion them in the way we work within the organisation and everyone we come into contact with.

Accountable : We are positive about our work, each taking responsibility for doing a brilliant job and we focus on and celebrate our successes. We are personally accountable for our actions and keep our promises.

Respectful : We care about people and show kindness, putting excellent customer service at the heart of what we do. We listen and encourage a variety of perspectives to be shared. We are inclusive and value everyone for who they are in helping us succeed as an organisation. Honest : We show integrity and demonstrate openness and transparency in everything we say and do. We are reliable, keep things simple and have honest conversations about what matters. Residents and colleagues trust us to keep to our word.

Courageous : We demonstrate courage to shape a better future by constantly seeking to move forward, improving, and innovating in our services to make a difference. We break down barriers and build connections through collaboration. We’re pioneers in our services.

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