Economics of Running a Practice
Lisa Philp
Today’s economics of practice ownership demands a leader who shows focus, connection and knows their numbers. The days of passive practice management, without active leadership, are gone. Focus and attention to work place culture, combined with efficient systems to gain employee engagement and maximize digital operations, are paramount. This course will provide connection skills to increase patient loyalty and case acceptance, as well as the key critical metrics for your practice. Learning Objectives: • The three investments with the highest rate of return and a leader’s role in workplace culture • Communication skills to deepen team and patient loyalty and techniques to increase case acceptance • The metrics that require measurement and adaptation in a dynamic climate, and tried and true action plans for any level of practice leadership
Course Code:
T022FL
Room: Time:
709 – South Building 9:30 am – 12:00 pm
Type:
Lecture
Audience: Dentist RCDSO QA Program: Category 3 (3 CE Credits) Fee + HST: Ticketed Free
Sponsored by:
Lisa Philp is a dental industry leader, author, adviser, coach and speaker. She is the Chief Visionary Officer of Transitions Group, a premier full-service dental practice management company serving dental professionals at all stages of their career, from graduation to retirement. Ms. Philp is a published author and sought-after international speaker and trainer. She has been on Dentistry Today ’s top 100 speakers list for more than 10 years. Her proven practice-management methods and strategies have built, grown and transitioned thousands of dental professionals over the past 20 years.
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