LFB – Interim Head of Property

JOB DESCRIPTION CONTINUED

Leadership and Team Management Across property and wider, lead, motivate, manage and develop the team with a focus on excellence in customer service, performance, meeting service standards, equality and diversity, value for money and efficiency to ensure that the service operates within the overall aims and objectives of the organisation. Personnel management: staff deployment, performance review and involvement in selection, induction, attendance management, resolution of employee relations issues. Training, development and the mentoring of the immediate team. Develop mechanisms for the engagement of staff across the services, division and directorate ensuring effective communication and participation in organisational initiatives. To define department objectives (in agreement with line manager), monitor progress and ensure these are achieved. Management of Customer and Stakeholder Relationships To define property vision and objectives (in agreement with senior stakeholders), monitor progress and ensure these are achieved. To implement and develop a customer focused service ethic throughout the property team structure. To ensure customers are continuously engaged to ensure property needs are understood and key milestones are communicated. To engage with other business stakeholders, including consultants, procurement, Health & Safety, audit, and supply chain to ensure value for money is achieved. Leading the property team in their management of projects which will include providing technical support and sharing of project management and programme management skills with the team. Contract & Commercial Management To be the senior point of contact for all property related supply chain. To define the governance structure and engagement model between LFB and the supply chain, ensuring that roles and responsibilities are clear at all levels and VFM is procured throughout. To work with the Head of Procurement to oversee the successful exit of a major Integrator Contract. Compliance Management Establish mechanisms to ensuring 100% statutory, legislative and regulatory compliance across the LFB property portfolio and ensuring associated compliance related documentation is maintained accurately and in a timely manner. Oversee the setting up of H&S processes and procedures to support a best in class property function. Ensuring all property team members are competently trained for the duties that they are responsible for.

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