parks and implementing within the given timeframe. Management of contractor/supplier relationships and key staff. Overall responsibility for Health & Safety and Environmental Management. Key Skills
• 5-10 years Management experience gained within a high profile shopping centre environment. • Have a strong retail background and understanding and the ability to appreciate different retailers and the challenges they face • Be able to demonstrate a broad knowledge and approach to addressing the key business challenges facing both the retail market and the Thistles faces in the current environment and potential future trends. • A proven track record in managing onsite / in-house management teams • Experience of managing major CAPEX and service charge projects • Demonstrate high degree of Technical competence (via degree or recognised diploma). • Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly and efficiently. • A detailed understanding of financial management, profit & loss, and IT skills • Ability to communicate at board room level and contribute to identification and evaluation of potential solutions to the problems based on the facts, assessment of risk and awareness of desired business objectives. This job description has been compiled in liaison with the Owners/Clients and forms part of the Centre Directors terms of employment and are supplemental to the Jones Lang LaSalle standard terms and conditions of employment. Management Structure Managing Agents: JLL is responsible to the Landlord for the general administration, operations and management of the Shopping Centre. As such it is concerned with providing high quality customer service and the maintenance/management of common areas, the services and facilities and ensuring that tenants fulfil their covenants and obligations as laid down in their individual lease and the Shopping Centre Regulations. In addition the Managing Agent is responsible for administering service charge accounts at the Centre and oversees and manages on site employees. Teamwork: The intention is that the Centre Director, Retail Management Team - JLL and Clients / Owners will operate as a united team in order to operate the Shopping Centre as an effective trading proposition and a profitable business aimed at maximising Client investment income. Centre Director Responsibilities Principal: To advance and contribute to the development of the centre, and to play the central role in delivery of high and efficient standards of onsite management and care, in maintaining the Thistles position in the locality as a desirable, safe and progressive environment for retailers to trade in and customers to shop, visit and work in. Reporting: The Centre Director will provide accurate and timely compilation of accounting, turnover, trading, car park and footfall and benchmarking data for the presentation of monthly reports and documentation for the Landlord and respective parties; formal recommendations and reports as required to support strategic and management recommendations; KPI reporting against agreed best practice compliance targets as required; and minutes of meetings and circulate as agreed.
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