Director of Student Services, Keele University
The Director of Student Services reports to the Academic Registrar and Director of Planning and Academic Administration and plays a pivotal role within the University leading on the provision of high quality, student-centred services which forms an integral part of the sector-leading student experience found at Keele University. In the ever-changing landscape of the Higher Education sector, it was essential that the appointee was able to ensure the Universities continued success in adopting a holistic approach to student health and wellbeing that enabled students to be welcomed into the Keele community and to achieve their full academic potential. The Headhunt Campaign focused on candidates in comparable ‘Head of’ roles at similar scale HEI’s to Keele as well as candidates in decentralised or centralised middle to senior management roles in very large scale civic/ Russell Group universities. 82 people matching this criteria were contacted. We managed advert response from jobs.ac.uk and the Universities own website alongside a selection of leading generalist recruitment websites and LinkedIn. We also utilised the EMOSHE network to publicise the post within the UK Student Services Network. The successful candidate had 15 years’ experience gained within the HE sector and had worked with both modern HEIs as well as large-scale Russell Group Institutions where she had gained significant exposure to the development and management of a broad range of student services functions including wellbeing services, international student support, disability support and student services centres.
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