HEAD OF ENERGY & SUSTAINABILITY
CANDIDATE BRIEFING PACK
DECEMBER 2020
UNIVERSITY PARTNERSHIPS PROGRAMME
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Introduction to University Partnerships Programme
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Our Partnerships
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The Student Experience
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The role of Head of Energy & Sustainability
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Job description and person specification
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Benefits of working at UPP
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Further Information and Application Process
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UNIVERSITY PARTNERSHIPS PROGRAMME
Introduction
We are the UK’s leading provider of on-campus residential and academic accommodation infrastructure. We have over 36,000 rooms in operation or under construction through long-term, bespoke partnerships with 15 world-leading universities. With over 1000 employees, since 1998 UPP has invested well over £3bn in the UK higher education sector and provided homes to over 400,000 students. Our unique, long-term partnership approach enables our university partners to develop their estates whilst reinvesting in their core services of teaching and research. We design, build, finance and operate (DBFO) new, on-campus residential and academic infrastructure, and complete estate transfers of existing accommodation, for concession periods ranging from 40 years to 125 years. By providing high-quality and affordable accommodation on campus we aim to deliver the very best student experience in partnership with universities.
University of London
Our Vision
To be the UK’s leading student accommodation provider working with the trust and confidence of our university partners. To deliver on this ambitious vision, we have three strategic aims: 1. To drive operational excellence throughout our Business. 2. To delight our university partners through the services we provide to them and their students. 3. To generate value for our investors to enable them to further invest in the growth of our Business. To achieve the aims, we all need to focus on six strategic priorities: 1. Student experience – to provide an easy-to-access, reliable and excellent student experience. 2. Partnership – to develop and maintain highly-effective university partnerships. 3. Our people – to develop a safe, highly-engaged, skilled and collaborative organisation. 4. Accommodation – to apply effective asset management to provide good-quality accommodation. 5. Continuous improvement – to promote a culture of continuous improvement by embracing technology, innovation and efficiencies. 6. Development – to ensure highly-effective development, design and construction capabilities.
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UNIVERSITY PARTNERSHIPS PROGRAMME
Student Experience
Great space and services with student experience built in. Our partnerships support universities to create environments within which students can live, study and thrive. We manage the needs of more than 35,000 students every term so we never stop learning and we share our experience with our partners. We also know that every University is as unique as the thousands of students it serves and this ensures that we are never complacent, and never take a one size fits all view.
Listening, responding, adapting Students can be demanding and their needs constantly evolve.
Independent qualitative and quantitative research helps us understand the evolving needs of students and face to face focus groups, and regular surveys with our residents enable us to check and adapt our approach quickly. As specialists, the quality of our staff and their in-depth understanding of the unique environment and the people for whom we provide services, enables us to support universities, understand their aims and their strategy and together deliver tangible improvements to the student experience. Our design teams work to understand how students want to use space, and how they interact with each other, leading to seemingly small improvements to the specification of a bedroom, or major changes that impact on construction or technology. At UPP we aim to deliver great places to live, with student experience literally built in.
Long-term, stable growth
Our clearly defined strategy for growth is based on our overarching mission to be the strategic partner of choice in the delivery of infrastructure and asset management services to UK universities. Our model is focused on long-term partnerships, supporting universities in improving the quality of their physical infrastructure and services to students. In aligning the interests of both parties, our unique approach provides security in the delivery of revenues and in turn, expected returns to investors. Our strategy will: • Grow the number of partnerships we have with selected universities • Increase the number of student rooms under management • Deepen the existing relationships we enjoy with our current partners • Invest in our staff to ensure we deliver the best customer service • Develop new and innovative ways of funding infrastructure projects • Identify new revenue streams and increase the value of existing revenue streams • Develop innovative solutions for the non-residential requirements of our partners • Wrest the economic benefits of ever more effective procurement
Our University Partners
Imperial College London
1,172 Rooms / FM Services
Lancaster University
4,347 Rooms / Eco-Residences / FM services 2,038 Rooms / Eco-Residences / FM Services
Leeds Beckett University Loughborough University Nottingham Trent University Oxford Brookes University
1,310 Rooms / FM Services
4,402 Rooms / Academic / Retail / FM Services
771 Rooms / FM Services
Plymouth University University of Exeter University of Kent
1,764 Rooms / Academic / FM Services 3,555 Rooms / Academic / FM Services
1,840 Rooms / Eco-Residences / Academic / FM Services
University of Nottingham University of Reading
2,223 Rooms / FM Services
4,971 Rooms / Accommodation Office / FM Services
University of York
1,043 Rooms / FM Services 1,711 Rooms / FM Services
University of London University of Hull Swansea University
1,750 Rooms
2,472 Rooms / FM Services
Our Companies
UPP comprises three business units, with corporate services supporting each unit and the Group:
UPP Management Asset Management UPP Residential Services Residential Services UPP Projects Commercial
UPP comprises of three key business units, each with clear aims
UNIVERSITY PARTNERSHIPS PROGRAMME
The Role of The Head of Energy & Sustainability
The Head of Energy and Sustainability is accountable for developing and leading on UPP’s Energy and Sustainability strategies, policies and resulting plans. Reducing energy consumption, cutting carbon and costs across our national portfolio are important drivers. You will assume a compelling leadership position within the organisation, positioning UPP as a progressive organisation with a strong and commercial environmental agenda. A significant influencer, both within the business, and with our partners, supply chain and shareholders, you will drive change across environmental and cost focussed initiatives. You will build and manage relationships with our senior leaders and partners ensuring any strategies, policy and plans are integrated effectively across all that we do. This will also include the identification of strategic relationships across the business as well as leading on internal working groups. The role will work across the business to coordinate the collective efforts, proactively set meaningful goals and leading on a programme of initiatives associated with energy/carbon reduction realised through behavioural and systematic change.
Our goal is for UPP to become a sector leader for energy and sustainability.
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UNIVERSITY PARTNERSHIPS PROGRAMME
Job Description
Job Title
Head of Energy & Sustainability Managing Director UPP Management London with National Coverage
Reports To
Location
Business Unit Asset Management
Role & Responsibilities • Define and deliver our vision and strategies regarding energy and sustainability. • Provide clear leadership and day to day management across these subject areas. • Ensure that UPP is fully compliant with all current and any future environmental & related legislation. • Manage development of a utilities metering and monitoring system for each site and ensure its effectiveness in relation to targets and reducing energy consumption. • Manage formulation of energy and utilities forecasts and budgets, setting energy and utilities projection estimates for each year. • Create monthly utilities consumption and financial reporting, identifying savings against proposed targets. • Agree and deliver energy/reduction targets. • Input to product development/innovation, building and services design– embedding sustainable development principles across our business such as BREEAM, Renewable technology assessments, EPCs/DECs/TM44, Wellbeing and energy assessments. • Develop energy and sustainability initiatives into firm business case proposals for carbon reduction in order to meet contractual requirements for reporting and energy savings. • Review opportunities and, where agreed, implement framework agreements with suppliers for key technology upgrades and replacements. • Working with the Director of Procurement, develop and implement a utilities procurement strategy. • Formulate other relevant strategies, policies, processes and guidance for energy and sustainability. • Establish energy and environmental best practice, compliance, and consistent management principles across the business. • Establish benchmarking for energy costs and consumption to understand performance and areas for improvement. • Lead on the implementation of ISO 50001. • Identify UPP’s carbon footprint and process for reporting to mandatory schemes (SECR, ESOS, EU ETS).
• Lead energy projects to ensure returns on investment and agreed savings are delivered. • Liaise with site teams to agree local energy reduction and sustainability initiatives. • Work in close consultation with our energy procurement partners, general managers, energy champions, project leads and maintenance teams ensure that energy efficiency targets are incorporated into all development planning and operational activities, establishing sustainability principles for decision making and replacement planning. • Coordinate any potential contract amendments where required and possible payment contributions from our university partners for capital investment to aid energy reduction. • Lead on the completion of the annual GRESB assessment and set out an annual plan that will lead to improved scoring. Other • Flexible working out of hours may be necessary from time to time. • National role requiring travel across the UK, including overnight stays. • Maintain appropriate level of qualification and competence commensurate with this role.
14 UNIVERSITY PARTNERSHIPS PROGRAMME Person Specification Attributes Essential criteria
Desirable Criteria
Experience
Proven experience in delivering utility consumption, cost and carbon reduction and in energy procurement
Experience gained within a property/ building/residential services management environment
Portfolio of proven energy and sustainability initiatives
Strong leadership and demonstrable experience of implementation of energy saving projects
Experience in developing and deploying environmental and sustainability impact strategies Demonstrable knowledge and experience of environmental & associated regulations, as well as relevant industry sector legislation
Communicating and influencing at executive level
BEMS system knowledge
Skills/ Ability/ Knowledge
Sound working knowledge of utility markets and procurement strategies / methodologies
Adept and leading a department and business through change Strong Project Management and presentation skills
Commercial acumen / approach to environmental planning
Strong technical expertise to deliver industry leading energy management
Ability to develop procedures and protocols in specialist areas
Ability to develop and deliver inspirational environmental training programmes
Ability to develop and deploy excellent coaching attributes
Persuasive, compelling and influential written and verbal communication skills
Strong stakeholder management skills
Attributes
Essential criteria
Desirable Criteria
Education/ Qualification
Relevant technical qualifications in Energy Management and Sustainability Membership of relevant professional body Innovative and forward thinking with a ‘can do’ approach
Certified Energy Manager etc.
CIBSE, Energy Institute
Personal Qualities
A positive thinker who influences through coaching and recognition
Ability to work to defined deadlines, autonomously and on own initiative
UNIVERSITY PARTNERSHIPS PROGRAMME
UNIVERSITY PARTNERSHIPS PROGRAMME
The benefits of working at UPP
In addition to a competitive basic salary level and industry leading annual bonus potential UPP offer a diverse range of employee benefits, including: • Salary exchange pension – matched contributions of 5% • Private Medical Insurance – single cover with the option to add dependants • Private Health Insurance (Group Income Protection) • Life Assurance x4 salary (x2 salary if opted out of pension scheme)
• 29 days annual leave, plus 8 days bank holiday • Holiday purchase option – up to 5 days (FTE) • Bonus Exchange • UPP Payroll Giving (Give as You Earn) • UPP Rewards (discount portal) • Employee Assistance Programme
Our people forms one of our six strategic priorities. We strive to develop a highly-engaged, skilled and collaborative organisation that is diverse and has an embedded culture that promotes equality of opportunity. We offer the opportunity for flexible working and an inclusive environment for our people.
Further information and application process
For a confidential discussion to learn more about the role and opportunity please contact the UPP’s appointed recruitment partner Michael Hewlett of The Management Recruitment Group.
Michael Hewlett T: 0203 962 9900 M: 07972 579 938 E: michael.hewlett@mrgpeople.co.uk
Applications should consist of a comprehensive CV and supporting cover letter. Applications should be sent to michael.hewlett@mrgpeople.co.uk. The closing date for applications is Sunday 17th January 2021.
All candidates are also requested to complete an Equal Opportunities Monitoring Form which will be available upon submission of your application. Privacy Notice: Please note that by submitting your details, you are accepting that MRG and UPP is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. You will receive an ‘Applicant Privacy Notice’ if your application is progressed. This notice will make you aware of how and why your personal data will be used, namely for the purposes of recruitment, and how long it will usually be retained for.
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