HEAD OF PROPERTY AND FACILITIES MANAGEMENT CANDIDATE PACK
Dear Candidate Thank you for your interest in this role.
An experienced Head of Property and Facilities Management is required for a brand-new role with a friendly team of professionals based in Cambridge. Bidwells is one of the most successful property consultancies in the UK and the market-leading property firm in the Oxford to Cambridge Arc. With an outstanding track record, a loyal and well established client base, and a brand new headquarters which has set a new standard in office accommodation, Bidwells is an exciting place to work.
Are you an established property professional looking for an exciting opportunity to progress your career with one of the most dynamic and forward-thinking property firms in the UK? Would working in one of the UK’s fastest growing economic areas with some of the UK’s most established and interesting property clients appeal to you? Are you someone who likes to take responsibility for projects and to work within a team of like-minded professionals across a multi-disciplinary partnership?
ABOUT BIDWELLS
500+ People working for Bidwells 180+ Years in operation
Bidwells is one of the top 15 property consultancies in the UK,with offices not only in Cambridge and London, but also Oxford, Norwich, Milton Keynes and Trimley. Established in 1839, they have retained many of their original clients including some of the best-known Colleges in Cambridge and Oxford, who are among the biggest landowners in the UK. Their top 20 clients have been with them for an average of 15 years; a number of these for more than 100. Bidwells is a different kind of business. They are a Partnership, with an inclusive, entrepreneurial culture. This is an excellent opportunity to join their Fund Management team in a unique position. You will be part of a dynamic team and will get to use state of the art technology in a modern and agile working environment. Whilst a major player in the property sector, Bidwells remains a privately-owned, independent business. In a 2017/18 analysis of seven of its closest competitors, Bidwells was the only property consultancy to pay a bonus to 100 per cent of its staff. Whilst they are growing in numbers, they have still managed to maintain that feeling of being a close-knit team and are therefore looking for someone who not only has that desire to succeed but who can also live their values - where they strive for excellence, work with honesty and integrity and want to have fun at work too.
20 Specialist teams 11 Offices in the UK
A selection of Bidwells clients
BIDWELLS VALUES
How Bidwells Clients and People Describe themselves
Integrity We are honest, trustworthy, straightforward, and act with integrity in all of our dealings with others. Teamwork We work together with our colleagues, forming the best teams around our clients’ needs and opportunities. Excellence We deliver to the highest level of professional standards, which helps to develop and sustain long-term client relationships. Energy We bring an energy and enthusiasm to our work that enables us to be innovative and creative for our clients. Fun We make sure our clients enjoy their interaction with us and we enjoy the company of our colleagues.
WHAT MAKES BIDWELLS DIFFERENT
Cambridge
Bidwells are independent • They are not like the big firms • They are not bound by corporate convention and bureaucracy • They are not stuffy or arrogant • They are not distracted by global expansion • They don’t compromise quality for growth
Oxford
London
• They don’t follow the herd • They follow opportunity
ABOUT FUND MANAGEMENT The Bidwells Fund Management team delivers advice that empowers clients – particularly long-term investors – to make decisions based on in-depth market knowledge. They enable their clients to manage their property portfolio and achieve maximum returns – and in the long-term outperform the property market. Bidwells’ clients range from Cambridge colleges to investment funds, charities to family trusts and private individuals. They manage over £1.3 billion of commercial property in portfolios worth £1m to £750m. They work collaboratively with their Rural and Residential Management teams to provide a seamless service that helps their clients achieve strategic and financial aims. Key services include: • Analysing property portfolios and measuring performance • Undertaking a strategic portfolio review • Managing property assets
THE ROLE Bidwells has an exciting opportunity for an experienced property and facilities professional to join their established Fund Management team and to head up its Property and Facilities Management services. You will be responsible for leading a talented team to deliver services to commercial clients, some of whom Bidwells has acted for, for over 100 years. The clients include owners of diverse portfolios ranging from the UKs top science and business parks, to city centre retail spaces. This is a new role within the Bidwells team, providing a rare opportunity to really make your mark as a property and facilities professional within a diverse property consultancy business.
BENEFITS Bidwells offers a competitive salary package, and the chance to benefit from the success of the business. Their extensive benefits package includes a pension, private healthcare, life assurance and car allowance/company car.
BWELL
Bidwells are champions of wellbeing in the workplace. BWell is driven by a desire to remove the stigma around mental health, with a wellbeing strategy influenced by the feedback from their staff and looking at what the best in the industry are doing to support holistic wellbeing. They have introduced mindfulness training in all their offices, with key members of staff trained in mental health sign posting. In January they partnered with a local film company, DragonLight Films, to produce a short documentary with the target of sharing on ‘Time to Talk’ day that month. BWell is at the top of every board meeting agenda. Their wellbeing strategy is ingrained within a commitment and culture which recognises challenges and change. This programme now sits at the heart of Bidwells’ core values and in their day-to-day business, to empower staff to be the best version of themselves. “The boundaries between work and life are now so blurred, we are juggling so much at any one time that we need work to be a safe place where people can put their hands up for help. The people we worry about the most are the ones who soldier on in silence. If we can catch just one person then we’ve succeeded in changing our culture for the better.”
- Rebecca Watts, HR business partner and wellbeing lead at Bidwells
PURPOSE As Head of Property and Facilities Management at Bidwells, you will be responsible for leading the overall delivery of the commercial facilities management services with your primary focus being on the following: professionals and support staff as well as providing functional direction to the wider team. • Ensuring the team complies with legislative and RICS • Leading a team of property regulations; auditing current protocols and processes and driving continuous improvement in this area. • Driving continuous improvement in the quality of service provided to clients and tenants. • Working with the Head of Fund Management on developing and delivering the Property and Facilities Management business strategy.
YOUR BACKGROUND
• Significant experience within the Commercial Property and Facilities Management sector. • Compliant working focus and experience of ensuring a team operates to the very highest level of service delivery and compliance. • Experience of change management and ability to effect change in a functional role. • Excellent track record of leading a team and good people manager. • A team player. • Knowledge of appropriate Health and Safety legislation and familiarity of the RICS Codes of Practice. • Preferably a member of either the RICS or IWFM or equivalent. • Preferably experience within a client facing role.
APPLICATION
For a confidential discussion to learn more about the role and opportunity, please contact Bidwells appointed recruitment advisor, Matthew Evans of The Management Recruitment Group. Matthew Evans T: 0203 962 9900 E: matthew.evans@mrgpeople.co.uk
Applications should consist of a comprehensive CV and supporting cover letter. Applications should be sent to matthew.evans@mrgpeople.co.uk
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