Master Licensing Investigation Training Book

Fundamental Principles of Professionalism I Be objective and unbiased in the performance of your duties and with regard to the interpretation of the laws, regulations, rules, standards and procedures they enforce. Base your decisions on factual information free of undue influence, personal feelings, and conflicts of interest, and to ensure that information and communication, whether verbal or written, are complete, accurate, and truthful. Be competent in the performance of your duties by acquiring and maintaining the knowledge, skills, and abilities essential to the performance of your assigned functions in the continually evolving regulatory environment. l You must act diligently in the exercise of your duties and be candid and forthcoming about honest mistakes to permit swift and timely correction. Ø Be Objective and Unbiased. l Ø Uphold the Integrity and Independence of the TGRA. l Ø Perform Duties Competently and Diligently. l

Fundamental Principles of Professionalism II

Ø Maintain Respectful and Ethical Professional Relationships.

l Act in a calm, courteous, and respectful manner when carrying out your regulatory duties and functions. l Strive to build constructive relationships with others by ensuring mutual respect, candor, confidentiality, and understanding. Ø Be Fair and Equitable. l Regulatory Professionals have a duty to be fair and equitable when applying legal and regulatory standards and carrying out their regulatory duties and functions.

Homer Law, Chartered

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