Master Licensing Investigation Training Book


Parton Disputes - Example

§ A customer initiated a self exclusion at the casino. § Several months later the individual was gambling at the casino and won a large jackpot. § The casino did not pay out the jackpot due to the self exclusion. § The patron requested that the self exclusion be dismissed and that the jackpot be paid. § The TGRA found that the jackpot should not be paid due to the rules and procedures of the casino & regulations.


Danielle Brashear Telephone: 918-440-8651 Email:


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