Relationship Management
• Promoting the estates team and joined up working across the HC and OPCC to achieve objectives while recognising and understanding the diverse needs of a range of project stakeholders. • Visibly demonstrate a commitment to customer service through own actions. Promote a culture that welcomes feedback to facilitate continuous improvement. • Liaise with all relevant stakeholders and participants, including departments, programme teams and external parties to ensure strong relationships underpin the successful delivery of projects and associated work streams. • The post-holder will be the key contact for works delivered on fire stations by Hampshire County Council (HCC) through our Shared Services arrangement. A strong and effective working relationship will be maintained with the HCC Account Manager. • In conjunction with the Soft Services Facilities Manager, the post holder will liaise with corporate Health & Safety team to advise and assist in property Health & Safety audits, taking ownership of property remedials which are identified and ensuring their team close out actions in a timely manner.
• Liaise with the Soft Services Facilities Manager to ensure a joined-up approach to the FM delivery.
Information Management
• The post-holder will manage the collation and effective use of data to enable project delivery. • Lead and personally deliver support for tasks using databases/ spreadsheets/Word/Project and other bespoke or Microsoft office packages. • It is a requirement of the role holder to deal with confidential and sensitive information and a strict regard for confidentiality is essential. • The post-holder will work with the Estates team and The Head of Estates to identify and make recommendations for investment across our buildings which ensure that the development of our estate and implementation of the PCC’s Estates Strategy maintains momentum and continue to provide excellent facilities for our people. • The post-holder will define specifications for building works and liaise with key stakeholders such as external suppliers, contractors, ICT teams, building users and others as necessary to define and deliver projects/building works.
Decision Making
12
Made with FlippingBook Ebook Creator