ON THE MOVE SULLIVAN ENGINEERING HIRES NEW DIRECTORS, EDWARD PON AND WILLIAM DAVIS Sullivan Engineering, LLC , a regional provider of exterior restoration services, is pleased to announce that Edward Pon and William (Bill) Davis will join the company as directors, leading a team of senior project managers on the operations team at the company’s New York City headquarters. Pon is a registered architect who brings more than 30 years’ experience in the industry, making him a technical asset to the Sullivan Engineering team. Davis brings 20 years’ experience to the role and is well-respected in the industry as a trusted professional. Pon, formerly director of healthcare projects at Howard L. Zimmerman Architects, P.C. , will take on the position of Director. Pon brings extensive experience in façade restoration, roofing masonry, and existing curtain wall systems. Before being named director, Pon led a team managing projects at many of New York’s top hospitals and healthcare facilities, as well as many large New York City residential complexes. Pon also serves as chairman of the Town of Harrison, New York Architectural Review Board.
Pon enjoys being involved in all aspects of façade restoration and takes pride in working with clients and mentoring young associates in the field. He firmly believes in teamwork and has a reputation of being practical and fair. Recently, Pon has focused on cultivating long- term relationships with clients and providing them with innovative solutions to complex challenges. Pon and his family live in Westchester, New York. He and his wife have three children, including two sons, and a daughter who will be graduating from Tufts this year. In his free time, Pon enjoys renovation and DIY projects, in addition to a diverse range of hobbies, from sports, motorcycling, and skiing to cabinet making and maple sugaring. Davis, formerly a senior project manager at FSI Architecture , will assume the position of Director. Davis brings an extensive background in building envelope restoration and forensics, along with a passion for leading and mentoring team members. He is a member of the AAIA and NCARB and holds an OSHA supported and suspended scaffolding certification. Before being named director, Davis spent 14 years restoring building envelopes in
forensic investigations, affording him extensive experience in all aspects of restoration including roofing, masonry, and waterproofing. Throughout his career, Davis has worked with property managers, contractors, co- op boards, consultants, and attorneys. In 2008, Davis completed Restore Masonry Conservation training and gained experience in both water entry prevention and moisture control. Davis lives in Long Beach, Long Island with his wife and son. In his free time, Davis enjoys surfing year-round, traveling, and spending time with his family. Sullivan Engineering, LLC is a regional provider of exterior restoration services that assists, helps and empowers others to improve their quality. With locations in New York, Northern New Jersey, and Massachusetts, Sullivan Engineering provides property managers and building owners with quick turnaround, forward-thinking recommendations, quality design and a thoughtful approach that increases the longevity of repairs over time and decreases burdens and costs.
MARK ZWEIG, from page 9
❚ ❚ Understanding your audience. You need empathy to be a truly effective communicator. People need to try to put themselves in the other guy’s (or gal’s) shoes to anticipate their likely reaction to whatever message the communicator is planning to deliver or send. Get your people to try to consider how something is likely to be received or understood. This is especially important when communicating with people who may be from another country or culture that is different from ours. “So what can we do to improve the communication skills of all of our people? The answer lies in training and coaching. It takes a serious one-on-one effort to make a difference and really help people improve their ability to communicate effectively.” There is plenty we can all do to help make our people better communicators. Let’s face it, most people don’t learn all they should about this subject in school. There’s much more time spent on design and technical training, and little time left over for subjects such as communication. Yet if we truly want to elevate our people and help them achieve all they can achieve, we must help them be better communicators using every tool and in every way we can. MARK ZWEIG is Zweig Group’s chairman and founder. Contact him at email@example.com.
so the employee isn’t turned off – not easy by any means but essential if you really want to help your people succeed. ❚ ❚ Group classroom training. I remember years ago we held in-house seminars at Carter & Burgess where we explained certain writing concepts to all of our people. We gave them lists of words and phrases to avoid. We gave them alternative ways to write or say something. We gave them examples of bad writing to correct. We gave them tools such as the “Gunning Fog Index“ to help them calculate the grade level of their writing. I’m not going to say it was a panacea for all writing woes but I can say it was helpful to some people because they not only told me so, they demonstrated it. ❚ ❚ Example setting. You have to start at the top and make sure your principals are all effective communicators. Because if they aren’t setting a good example, then no amount of training is likely to help. They have to know and demonstrate effective communication skills daily. It’s essential. And so many times we have seen the principals are the worst examples. It just isn’t acceptable. ❚ ❚ Understanding timing. It’s not just what you say and how you say it, but also WHEN you say it. People need to understand the importance of timing because great information that is delivered at the wrong time can create all kinds of problems. Sometimes sooner is better and the speed means everything. Other times it is best to hold back and deliver a message at a time when everyone has cooled off from the heat of a battle, or when the receiver is most likely to be able to better process and understand the information. Timing of communication is rarely discussed and it needs to be a big part of this.
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THE ZWEIG LETTER JUNE 22, 2020, ISSUE 1350
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