DESIGN SERVICE REQUEST
S I TUAT ION
ACT ION
A customer has a completely empty space and needs help with the entire project
• This type of project will likely require 2 or more consultations • Ask preliminary questions in the four key Areas of Exploration; this will allow you to better understand the space, customer’s style, and scope of the project, etc. • Determine the budget for the project • Capture product and color palette suggestions that immediately come to mind • Offer an in home to better evaluate the space and take measurements; this will also provide the opportunity to view the style of the home and décor of the adjoining spaces • Use the General Checklist to build the room and identify decorating opportunities the client may not have considered • Continue conversations with the client to identify products of interest as you start to formulate a design plan • Schedule a consultation to review the design proposal/ presentation Large scale projects include hotels, lobbies of public spaces or highly visible homes that may be shot for magazines or shown on television. • Contact your District Manager to discuss the client’s request and determine who will oversee the project and what additional manpower may be needed • Always take partnership with Corporate Visual Partners and the Business Sales/Contract Sales Teams The Gift Registry process is a great opportunity to set a design consultation as a part of the Registry appointment. • A Design Specialist can help registrants meld their belongings and style their new shared space- recommending furniture, and home furnishings to complete the home • Consultations can also be set up in conjunction with the Gift Registry completion
Large Scale Projects
Registrants
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