C.H. Brown Co. - March/April 2024

Transform Your Negotiation Strategy With These Tactics FBI SECRETS TO WINNING NEGOTIATIONS

Slow Cooker CHICKEN TIKKA MASALA

INGREDIENTS

• 2 lbs boneless, skinless chicken breasts, cubed • 1 onion, diced

• 2 tsp garam masala • 1 tsp ground coriander • 1 tsp paprika • 1 14-oz can diced tomatoes • 1 14-oz can tomato sauce • 1/2 cup plain Greek yogurt • Salt and pepper, to taste

Do you want to handle deals as confidently as an FBI hostage negotiator?

• 2 cloves garlic, minced • 1 tbsp minced ginger • 1 tsp ground cumin

Retired FBI agent Chris Voss knows his way around tough negotiations, spending more than 20 years crafting his techniques in the agency. He has taken all of his on-the-job expertise and applied the art of negotiation to business in his book “Never Split the Difference.”

DIRECTIONS

1. Place the chicken, onion, garlic, ginger, cumin, garam masala, coriander, and paprika in the slow cooker. 2. Pour in the diced tomatoes and tomato sauce, stirring to combine. 3. Cover and cook on low for 6–8 hours. 4. When the chicken is done cooking, stir in the Greek yogurt. 5. Serve over rice or with naan and enjoy!

In the fast-paced and competitive world of brokerage, brokers who want to set themselves

apart must develop sharp analytical abilities, robust communication skills, and the ability to utilize feedback. Here are five of Chris’s skills that every broker should master so they can negotiate like a master and reach the best outcome in any negotiation. Set a high initial demand. Have the courage to start with a high asking price. This can be effective if a seller is motivated to get the highest price possible. Make concessions. If someone asks you to make a concession, always respond first with a defense of your offer. While the other party might object to your offer or expect you to change it, never make an immediate counteroffer. Just because someone objects, it doesn’t mean they won’t ultimately accept your offer. Only grant a concession if you receive something in return. Take small steps. If you have to give ground, do it in small steps. This can be tricky — if you give away too much, it might devalue your offer, but if you don’t give enough, you might find yourself stuck. Understand generational differences. It’s crucial to understand where a person is coming from, and different generations can have different values. If you can understand a person’s perspective and values, you can appeal to those, which can make all the difference in a negotiation. Use feedback. Customer feedback is an invaluable tool to improve. You can strengthen your negotiation strategy by using feedback to understand your strengths and weaknesses. It’s also a chance to evaluate goals and priorities. Strive to examine feedback before negotiations and afterward.

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