Outcomes Report 2019-2020
Message from the Executive Director While 2018/19 was a year of solidifying some of our newer programs, 2019/20 has been about strengthening our internal capacity and preparing for what is to come. We achieved our 5 th COA accreditation with accolades. The quality of our services, governance, and the commitment, passion and skill of our staff shone through, making our peer review a true pleasure.
The work continues on our OptionsHUB@81 st ave development, which will include 100 units of affordable, safe, and inspiring housing as well as much-needed space for services. We anticipate shovels in the ground this fall. The expected completion date for our Mental Health Assisted Living residence is August 2020. This residential resource will provide homes and support for 40 individuals and is made possible through our partnership with BC Housing and the Fraser Health Authority. We proudly celebrated our first year of operations with a new WorkBC Employment Services model, operating three employment centres along with partners: Pacific Community Resources Society, Phoenix Drug & Alcohol Recovery & Education Society, Open Door Group, Sources Community Resources Society, Aboriginal Community Career Employment Services Society and the YMCA. This model is new to the province, bringing its own challenges, as is always the case with significant change. In recognition of our continued growth, we added two new key senior positions to support services and staff. We welcomed Khim Tan to the position of Deputy Executive Director, Employment and Immigrant Services and Dee Sharma to the position of Deputy Executive Director, People & Culture. In the fall of 2019, we began the work of developing a new vision, mission and strategic plan through a highly collaborative process that included board, management, staff, as well as input from other community stakeholders. That plan is available on our website. The COVID-19 pandemic struck at the end of our fiscal year. Options moved quickly to find means of safely providing essential services. We appreciate the efforts of all staff and of specific note, staff working in our shelters, transition houses and other residential settings, as well as the crisis line, so that the most vulnerable in our community were safe.
Options Community Services
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