Outcomes Report (2019-2020)

Outcomes Report 2019-2020

The following staff experience responses were in the above average to extremely high range:

a) Meaning and

b) Level of Stress at Work

c) High Sense of Community at Work

d) Job Satisfaction

Significance in Their Work Above Average to Extremely High

Above Average to Extremely High

Above Average to Extremely High

Above Average or High

83%

46%

68%+

73%+

 1.5% from last year

 3% from last year

 3% from last year

No change from last year

Actions:

1)

Level of Stress at Work This year saw an increase of 3% in staff reporting above average to high levels of stress at work. This response continues to be of concern as we are committed to the health and well-being of our staff and the promotion of a healthy work environment. As in the previous year, we will be paying extra attention to discussing the importance of mental wellness with staff at the program level. Mental Health Bootcamp This year, Options is promoting the Mental Health Bootcamp program. This online program began on April 1 st and provides strategies, videos and exercises for participants to engage in to promote and increase mental wellness. Staff are able to engage in the learning modules during their regular work hours as a way to increase participation and show the importance of one’s mental health in the work we do.

Employee Assistance Program This year, we will continue to promote our Employee Assistance Program and highlight the resources and services this program has available for staff and their families. We have also recently hosted the Mobile Response Team, a community resource, at Options ’ Leadership Team so that managers are aware of this service and promote its use with program staff. By increasing the awareness of these services, we are hopeful to increase the number of staff readily accessing these services should they need them. 2) Policy Changes Some feedback noted policy changes that staff are concerned about, with a request that changes be re- visited. A review will be conducted and reported back on by the end of May.

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Options Community Services

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