Outcomes Report 2019-2020
procedures and polic ies for the agency. The agency’s Health & Safety policies passed accreditation with no recommendations.
• Committee Membership experienced many shifts throughout this past year, in both members and alternate members. The Committee worked with the Executive and Senior Leadership teams to identify OCS work sites/programs that should have representation on the committee and to designate employees that could be available for a two year term of service. As a result, the committee and alternate membership has stabilized and a greater proportion of OCS sites and programs are represented. • Training: All members and alternates of the Joint Occupational Health & Safety Committee have been trained in the mandatory Joint Occupational Health & Safety Committee Level One Training. Additional training was also offered to committee members and their alternate members throughout the year. Half of the committee members and their alternates participated in Joint Occupational Health & Safety Committee Level Two and one member has also been trained in Critical Incident and Investigation Reporting.
Community Profile Committee
The purpose of the Community Profile Committee is to increase awareness of the agency and its programs throughout the community.
Quality Improvements • Added online calendar and registration features to the website • Introduced the use of a social media dashboard to coordinate and schedule social media efforts across programs and channels. • Implemented a new FaceBook feature of location pages for specific programs to increase our reach • Under contractual requirements, created separate employment social media channels • Started regular meetings with social media users across the agency to share knowledge and best practices. Website traffic has remained steady this year compared to last year, but the percentage of users accessing the site through mobile has continued to increase. LinkedIn continues to grow as we increase our recruitment efforts using the channel. FaceBook has seen significant increases this year from the increased effort into the employment specific channels, the addition of the location pages and an increase in the number of agency staff incorporating social media into their program activities.
Options Community Services
Page | 21
Made with FlippingBook - Online catalogs