Outcomes Report 2019-2020
locations throughout the agency. Topics presented were “How to Work with Interpreters”, “Resources/Barriers for Refugee Claimants”, “Using Trauma - Informed Language”, Suicide Prevention for Youth” x 3 sessions, “Affordable Child Care Benefit”, “What WorkBC has to Offer” and “Helpful Approach to Substance Use”. • Orientation Workshop: This year, the committee continued to offer the newly, revised Agency Orientation presentation. The new workshop contains group activities to learn about our mandatory policies, games & prizes, and agency videos. There is more emphasis on new staff seeking out more information about their new employer via our website and public drive. • Mental Health First Aid: This fiscal year, the committee certified another instructor to ensure the agency remained with two instructor to facilitate the Mental Health First Aid training. This two-day course provided participants with skills to provide initial help to individuals experiencing mental health problems related to substance misuse, depression, anxiety, trauma and psychosis. • Respectful Workplace Workshop: This year, the Staff Development Committee updated and revamped this workshop. The existing facilitator along with the workshop developer rolled out the new workshop in May. To ensure the agency has skilled facilitators to present this workshop, the committee recruited 7 new facilitators. The 7 new facilitators viewed the new workshop, spent time to train with the existing facilitator before facilitating the workshop in pairs. This approach has provided the agency with scheduled workshops throughout the year.
• Naloxone/Harm Reduction: In order to meet our agency’s commitment to ensuring sta ff are trained in recognizing overdoses and administration of Naloxone, the Staff Development Committee added a number of new agency trainers.
• Emergency First Aid: This year, the Staff Development Committee offered 9 workshops to staff. In response to a training need by a new Youth program, the committee collaborated with the program to open up some training spaces to clients. This cost- sharing venture provided a valuable opportunity to support an agency program towards their success. • Building Bridges through Understanding the Village: workshops were offered November 15 & November 18 th at Beecher Place in Crescent Beach. In partnership with Alexandra Neighbourhood House, who donated the venue, the committee was able to include 100 staff, partner agency staff and community partners to this well received workshop. Other
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