Outcomes Report 2019-2020
MOVING AHEAD PROGRAM (MAP) MAP delivers an integrated, holistic, wrap-around service model to facilitate the empowerment of immigrant, refugee and newcomer individuals, from youth to older adults, who are experiencing multiple barriers to settlement and integration. Services are provided in first language and clients receive intensive support toward achieving their goals. Outcomes: • Vulnerable clients are successfully connected to services. • Clients feel less isolated because they have access to social and community networks. • Clients meet their immediate life and settlement needs. • Clients begin to acquire coping skills to deal with cultural shock, migration adjustment on the mental and emotional well-being of self and family. • Clients develop the skills and/or life skills necessary to function in daily life in Canada and to meet basic needs. • Partnerships are developed between a wide range of sectors and organizations to share expertise.
Total # of Unique Clients who received a direct service, including children: Unique Individuals 2019-2020 # of New Clients Seen 195 # of Returning Clients Seen 120 Families 2019-2020 # of New Families 71 # of Returning Families 48
NEWCOMER EMPLOYMENT SUPPORT PROGRAM (NESP) Newcomer Employment Support Program offers employment counseling with one-on-one support and group sessions for newcomer job seekers. Newcomers have access to services which help them adapt their skills and/or knowledge for the Canadian work environment to increase their employability. The program also offers mini job fairs, career mentorship program and networking opportunities for job seekers
Outcomes:
• Clients receive appropriate information and services to address settlement needs. • Clients attain awareness of community and other resources to deal with settlement issues. • Clients gain knowledge of life in Canada, including laws, rights, and responsibilities. • Clients are better equipped with knowledge and skills related to the Canadian labour market.
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Options Community Services
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