Nowadays, dentists don’t take impressions the way we used to. Now, we use the iTERO, which scans your teeth and produces a digital image. From there, we can send that image to any dental lab in North America that can make the bridge or bite plate that the patient may need which is then sent back to us within five days. Basically, we want to provide the best customer service everywhere we can.”
“We are always looking at more cost-effective ways of doing dentistry, and at present we are researching the possibility of providing dental implants at a cost that will be affordable for our patients,” says Makkar. “Just last year Victoria Court Dental acquired a 3D cone machine called an i-CAT. We are the only dental office in Colchester County that presently has one of these. The tool gives us a 3D scan of your skull. It shows bone density, the roots of your teeth, all the information and details that we need to keep you healthy, happy and smiling. “We are looking at more cost effective ways of doing dentistry, and at present we are researching the possibility of providing dental implants at a cost that will be affordable.” This new i-CAT is also great for dental implants because when you do implants, planning is the key. We bought this machine based on that fact. Another machine we bought based on that fact was the iTERO.
“When we make an investment in technology like this, we like to see it in action first,” he continued.
“We find an office in Canada where the equipment is already making an impact. We like to travel there and spend half a day observing how the machine is used, how it’s changing the visit for the patient and the practitioner, and really consider if it’s something that will work at our office. For every piece of technology there are three or four options and for the money you’re investing, you want to do your due diligence. It’s all about comparing notes, which is some- thing we do well here in Truro. The first reason we picked this 3D cone machine is because it had the lowest radiation dose and the health of the patient is always number one in our mind. The second reason is because it’s not slow, which fits well into our customer service mission.”
“I also do a lot of travelling for continuing education. When
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SEPTEMBER 2018 • SPOTLIGHT ON BUSINESS MAGAZINE
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