Script Deep Dive
Script Deep Dive
Offer One Specific Appointment Time Maintain leadership and professionalism
Position the Consultation
Explain what the consultation is and why it matters
field Marketer: Perfect. I have Thursday at 4:30 available.
field Marketer: What we’ve been doing for your neighbors is scheduling a professional roof consultation. During that visit, we’ll sit down with you and go through the roof’s condition, show you what we’re seeing, and explain what it means in terms of timing and options — so you’re not left guessing or caught off guard later. Pause. Invite the Homeowner Forward Gain agreement before scheduling field Marketer: We’ll be back in the neighborhood this week helping a few homes nearby. I would love to schedule a free consultation. This will give you clarity so you know where things stand.
Would that work? Homeowner agrees.
Reinforce Appointment & Close Collect information and confirm commitment
pulls out device and enters into ServiceMinder field Marketer:
Excellent. Let me get this properly scheduled for you. Confirm: Best name Address
Phone number Email address
field Marketer: Will anyone else be involved in decisions regarding the home?
Confirm decision makers.
Homeowner agrees.
Field Marketer hands reminder card
field Marketer: You’re scheduled for Thursday at 4:30. Your consultant will reach out on Wednesday to confirm your appointment. We’ll sit down with you, review everything, and make sure you have a clear understanding of where things stand. We look forward to seeing you then.
What part of the day is usually easier for you, mornings or afternoons?
Homeowner responds.
38
39
Made with FlippingBook - professional solution for displaying marketing and sales documents online