DWYER GROUP
No matter the business, I know there is a valuable person inside headed somewhere important. I hope he knows how crucial he is to his boss, to his company, and to the customer he is about to meet. Soon, a customer will open his or her door and be very thankful that an expert has arrived. If that expert can live and lead with values, that business will do amazingly well!
RELATED LINKS Dwyer-Owens talks about the Code of Values Undercover Boss article by Forbes Photos from the show
CODE OF VALUES FROM PAGE 12
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individuals at the end of the show and, more importantly, thank them for letting me see the business through their eyes. People on the front lines of any business need to know how much they matter. And after walking in their shoes, I understand that on a whole different level. Never lose site of the impact your people make every single day. The day we finished taping, I saw a service van on the road and thought to myself, “I wonder where he is headed and who’s problem he is going to solve? He is about to make someone’s day so much better.” Four years later, that still happens. I’ll be driving along, and there goes a service van or repair truck.
This article originally appeared in Dina’s blog. To follow her ongoing topics, visit: www.dinadwyerowens.com/follow-along/.
Dwyer Group offers six scholarships each year to women through the Women in the Trades program. Go to the Women in the Trades website to learn more about this program and to download the application.
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