Strong package
We simplify the process of supporting your team and providing the optimum technology solution for your site by providing our Managed IT Services solution for a fixed monthly fee. This is determined by the number of subscriptions (users), rather than the number of devices. Our all-in-one package is flexible and can be customised to accommodate clients of all sizes and budgets. Versatility is paramount, and this package caters for individual staff members who need access to a single device such as Estate/Facilities Managers, as well as multiple concierge staff requiring shared device access.
Our package includes: IT Support : access to unlimited telephone, email, Teams and onsite support, ensuring your team has assistance when they need it. Self-Service Portal: take advantage of our dedicated self-service portal, simplifying issue logging and resolution. Microsoft 365 Premium Subscription: Each of your staff members enjoys the following with our premium Microsoft 365 subscription: • Microsoft Office 365 desktop apps, accessible on up to five devices per user, along with 1TB of OneDrive cloud storage • 50GB email mailbox capacity • Utilise Microsoft Teams and SharePoint for seamless collaboration • Enhanced security measures like email and attachment scanning, advanced threat analytics, and advanced information protection • Robust antivirus protection and timely security updates • Efficient management of software updates • A tailored solution for temporary staff to access systems • Full email, OneDrive and SharePoint back- up with a 30 day retention period from the date of deletion.
Remote Monitoring: Continuous monitoring of your IT
infrastructure devices to detect and resolve issues proactively, thus minimising downtime. Device Patching: All managed devices will be automatically updated ensuring ongoing security and Should you require additional features for individual users at any point during your service contract, we can provide the following add-ons: • Email with an expanded 100GB mailbox and archiving capacity • Third-party access to your environment. performance enhancements. Supplementary Options:
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