Strong service delivery
We provide real-time support for all your people and a dedicated field team for onsite support when required. Our experienced service desk team is available directly via Teams, phone or email during the working week, and if we cannot resolve the issue we will attend onsite. 24/7 dedicated Self-Service Portal In addition, our self-service portal is available 24/7, 365 days a year so you can communicate with us when it suits you and view our how to guides. Procurement and Lifecycle Management Via our dedicated self-service portal, you can request additional hardware, software or user profiles as your team expands. We will also manage the lifecycle of your licence renewals. Working closely and collaboratively with our strategic partners, we ensure that you always receive the best value. Hardware Management Hardware maintenance is important for reliable, high performance standards. We therefore manage your hardware deployment and maintenance, and we source and procure quality equipment to meet your needs. Solutions and Support With an extensive network of industry partners we make the latest enterprise-grade IT solutions accessible to all our clients. Allied to our Managed IT Services team receiving the latest training, you can be sure that in a dynamic, ever changing environment you will receive the most up to date solutions and support.
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