hansgrohe and AXOR Care and Cleaning Guide 2026

How do our branded products remain beautiful and undamaged in the long term?

On the following pages, you will find out what you should consider when caring for and cleaning faucets, showers, wash basins, kitchen sinks and more. First of all, the most important things at a glance.

Dos

Don’ts

• Only use cleaning agents that are expressly inten- ded for cleaning bathrooms and kitchens.

• Do not use cleaners containing hydrochloric acid, acetic acid, formic acid, phosphoric acid, concen- trated caustic soda or chlorine bleach. They could cause considerable damage.

• We recommend using gentle cleaning agents based on citric acid. We will deal with exceptions separa- tely.

• Never mix different cleaning agents.

• Use a normal sponge or a soft cotton cloth for cleaning.

• Do not use abrasive cleaning agents such as scou- ring agents, pad sponges or microfiber cloths.

• Always follow the detergent manufacturer‘s safety instructions.

• Never spray cleaning solutions directly onto the products, but always onto a cleaning cloth. Spray mist can penetrate openings and gaps and cause damage. • Do not leave the cleaner on for a long time, but rinse it off immediately (please follow the manufacturer‘s instructions). If the surface is damaged, leaving it on can make the damage even worse.

• When cleaning, also observe the prescribed dosage and exposure time – depending on the product.

• Prevent limescale build-up with regular care and cleaning.

• Always apply the cleaner to a cloth first and wipe the product with it.

• Do not use steam cleaners, whose high temperatures can damage the products.

• Always rinse with plenty of clean water after clea- ning to remove all cleaning agents.

• Do not store cleaning agents or chemicals in the vanity unit. The vapors could damage wash basins, faucets or furniture.

• To prevent damage, always remove residues of after- shave, perfume, soap, shampoo, shower gel, hair dye or nail polish immediately. Use a cotton cloth or sponge soaked in clean water.

Replace components with damaged surfaces immediately so that nobody is injured.

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