Office Infrastructure Manual

$480- $640 480%- 640%

$480- $640

Weekly office payroll span

Weekly office payroll percent span

6%-8%

5.3 Average Weekly Sales $8,000-$20,000 When the business begins to post average weekly revenue of $8,000-$10,000, franchisees typically look to fill the second management position with a Field Manager. The FM assumes responsibility for recruiting, training, coaching, supervising and managing quality control for the Home Service Professional staff. Any task that is not being covered by your CSR and the FM is performed by you. As weekly average sales begin to increase above $16,000-$18,000, franchisees often consider bringing on board a third person. This allows the franchisee to spend time viewing the business from a larger perspective. The third person often performs the duties of a second CSR or hires in as the estimator and is cross trained as a CSR. Office Staff Positions: Field Manager, Customer Service Representative

Owner

Customer Service Representative

Field Manager

Positions: CSR and Field Manager Weekly sales range Weekly office payroll span

$8,000 $960- $1,280

$20,000 $960- $1,280

Weekly office payroll percent span

12%- 16%

4.8%- 6.4%

MOLLY MAID Office Infrastructure Manual Copyright  2015, Molly Maid, Inc.

Page 30

Proprietary and Confidential Information

Made with FlippingBook - Online Brochure Maker