2025 SaaS Benchmarks Report

2025 SaaS Benchmarks Report by High Alpha

Contents

Introduction

Executive Summary

AI-Driven Market Rebound

Growth & Efficiency

SaaS Metrics & Trends

People

Founder Insights

Closing

GTM Top Concern for Founders But AI Strategy Is Closing the Gap

TOP CONCERNS FOR FOUNDERS AI Strategy Increased From 10% to 23% Year Over Year, the Largest Increase of Any Category

! Change From 2024

64% ! 12% 34% ! 15% 27% ! 9% 25% ! 4% 23% ! 13% 21% ! 7% 21% ! 4% 18% ! 5% 13% ! 5% 11% ! 3% 8% ! 4%

Go-to-Market Execution Product Execution Hiring the Best Talent Fundraising AI Strategy Burning Too Much Cash Competition Don't Have the Right Talent Changing Customer Needs Hiring Too Fast Exit Strategy Hiring AI Talent Board Management

! INSIGHTS

Go-to-market execution remains a top concern for founders as does product execution, but both declined double-digits year-over-year. AI strategy has become more top-of- mind than ever, with the battle for the best talent also gaining momentum. Hiring the best talent and hiring AI talent garnered a total of 33% of founder responses, which would have placed it a close third on the list — perhaps driven by a need to attract scarce but strong AI talent to organizations focused on winning the AI race in their respective markets. Categories add up to more than 100% as respondents could select multiple choices.

6% New 5% New

Source: 2025 SaaS Benchmarks Report by High Alpha

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