Impact Church Branding & Marketing Strategic Articulation

BRANDING & MARKETING

STRATEGIC ARTICULATION MAP

VISION What we want to see

Growth in Impact’s attendance, diversity, engagement and community partnerships

HEADLINE INDICATORS How we will know we’ve done it

Attendance • Worship Attendees • Non-Worship Events • Small Group • Online

PURPOSE What we will do

Craft and communicate the Impact story in awaythat creates awareness and drives engagement for newand current attendees.

VISION SNAPSHOTS When we want to see it

2018 START SMALL*

2020 SCALE FAST*

2022 THINK BIG*

DIFFERENTIATORS What we must do differently going forward

Focus marketing on growth and shift from serve to consult

Build Impact brand through spiritual growth and leadership brands

Meet Impactors where they are

STRATEGIC PRIORITIES* What’s most important to us

Build brand with emphasis on spiritual growth, engagement and development

Targeted and intentional Growth Initiatives

Intentionally stimulate word of mouth

Shift and connect teams marketing efforts

* Look inside >>

VISION SNAPSHOTS When we want to see it

2022 THINK BIG

Growth Into the full built-out space with lots of activity with non-Impactors using the space • 4500 per Sunday in 2 worship experiences • 300 Attendees at Impact on Main • 6500 viewers online • 500 - 1000 Attendees at Third Campus

Impact TV with ongoing content and an array of speakers and leaders

25% non-black attendees

2018 START SMALL

Global diversity branded through online experiences • Languages and cultures shared in online experience • International social media check-ins

More utilization of email, texts, social media- Our more utilized, less expensive format

Marketing team recognized as growth experts by teams versus promotion executors

Campus specific and inclusive marketing for IOM and other campuses

Spiritual growth focused marketing messages

100% of communication requests are through forms

2020 SCALE FAST

Positioned as a leader in faith-based teaching

Published Content

More shared events and cross promotions

International themed events

STRATEGIC PRIORITIES What’s most important to us

Build brand with emphasis on spiritual growth, engagement and development

Targeted and intentional Growth Initiatives

Intentionally stimulate word of mouth

Shift and connect teams marketing efforts

CRITICAL INITIATIVES What are our change projects?

Externally focused marketing with seamless marketing across all platforms • More automated response systems in marketing • Guidance on best channels for marketing • Adherence to required lead times • Impact team understands marketing and brand strategy to drive adoption terminology Develop skill and capability in: • Engaging Email Marketing • Text Message Marketing and Engagement • Storytelling • High traffic and engagement social media Collateral material changes • Broader collateral material made available to all – avoid exclusion • Less event specific collateral with shelf life • Online shopify store

Focus on retention - Focus on and re-attract lost impactors

Activate brand ambassadors and launch “street team”

The After-party Post experience conversations about the sermon where participants share perspectives, challenges, etc.

Inclusion and Diversity Attendees

Source more shareable digital content

Build brands of all Impact leaders (Olu and all)

Tri-Cities Residents and business / community partnerships

Verbal – Ignite and accelerate word of mouth. Emphasize sharing. Target messengers, not attendees.

After service (Leadership Video Card) Thank you for worshipping with Impact today Would you like the sermon and the notes? Who would you like to share this with?

Marketing messages specifically to our avatars

Digital Bulletin –What’s Happening at Impact? Slides with Links

Visitor Retention

Develop and execute high traction marketing channels

Brand inclusion and diversity of online experience - Use technology to brand our world online presence

• Email strategy • Social media • Text strategy

Loyalty Program – Grow and Serve – For impactors the hit the headline indicators.

Strengthen Impact brand and maximize brand equity by: • Avoiding brand splinter teams, initiatives and campuses • Strict adherence to brand style guidelines

www.impact doingchurchdifferently .org

IMPACT ON SYLVAN

2323 Sylvan Road, East Point, GA 30344

E info@impactdcd.org P 404.577.2826

SundayWorship Times: 7:30am, 9am, 11am, 12:30pm

IMPACT ON MAIN

2792 East Point Street East Point, GA 30344

downtownep@impactdcd.org

E

P 404.577.2826

SundayWorship Times: 9am & 11am

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