Director of Estates Further particulars
March 2015
Director of Estates
Contents
Executive summary
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The University of Birmingham
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The City of Birmingham
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Professional Services at Birmingham
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The University Estate
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The Estates Office
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The role
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Person specification
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Relationships
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Terms and conditions
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Application process
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Director of Estates
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Executive summary The University of Birmingham has as an Estate in excess of 300 acres, 500,000sq.m GIA, over 200 buildings and 4,500 student bed spaces centred on a wonderful leafy campus in Edgbaston with a mix of iconic red brick Edwardian buildings and modern, state of the art facilities. Birmingham is a £520m turnover, comprehensive, Russell Group University with subjects ranging from medicine to music and its estate mirrors this complexity and scale. We are currently embarked on an ambitious £500m capital programme with significant projects including a new Sports Centre, Library, University School, Conference Park, major academic buildings, and an expansion of the student residences portfolio. It is an increasing feature of our estates strategy that we work in partnership with external organisations, such as: the High Temperature Research Centre at Antsy with Rolls Royce, the city’s new Dental Hospital, the creation of a HS2 Academy and the Institute for Translational Medicine with the University Hospital Birmingham. Looking further ahead, there are hugely exiting opportunities for estates development in the city of Birmingham with a major Life Sciences campus designed to make it easier for firms to engage with clinicians and academics, bringing additional investment into the city. This vision is reflected in Birmingham’s ambitious project to create a four hectare science park specifically for the life sciences adjacent to the University and Hospital to attract cutting edge health and pharmaceutical research firms into the city, driving economic growth alongside medical and scientific innovation. The Director of Estates plays an important role in helping to shape the future of the University by leading the development and implementation of the University’s Estate Strategy and ensuring that Birmingham has a world-class estate portfolio that supports and enables the University’s world class research and education. The Director oversees the University’s Estates Development Framework which guides estates forward planning. Reporting to the Registrar and Secretary, the University’s Chief Operating Officer, and as a member of the Registrar’s Leadership Team, the role holder will provide strategic advice and guidance relating to the University’s Estates strategy to the University Executive Board (UEB). The Director of Estates also leads the University’s Estates Department and is responsible for ensuring this delivers efficient and effective services and operations. In the highly competitive and evolving HE global landscape, the key challenges facing the new Director of Estates are: n The further development and the implementation of an effective and forward looking Estates strategy which enables the University to continue to invest in support of its ambitious strategy to enhance its academic performance, while remaining sustainable. n Delivering a £multi-million and complex capital programme to time and budget. n Acting as steward for the University’s physical campus, respecting its heritage while looking to the future. n Leading and delivering innovative and integrated Estates services and operations for the University, ensuring that students, staff, visitors and the local community enjoy an exceptional experience through the built and natural environment of the University. The Director of Estates will be an exceptional leader and role model with a deep knowledge of managing a dynamic and complex estate. They will need to be an excellent negotiator experienced in dealing with external partners and contractors. They will also have the ability and desire to work beyond their core area of expertise and actively contribute to a wider range of leadership and management issues within Professional Services as well as across the University. Intellectually confident and with the personal qualities to succeed in a highly complex research intensive University, he/she will have a natural ability to command respect and build rapport, trust and collaboration with diverse groups and individuals across the University.
As with all senior roles at Birmingham, the Director of Estates is expected to be active and influential nationally as well as locally within Birmingham.
The role is rich and diverse and provides a unique opportunity for a highly motivated and inspirational professional, with appropriate vision and leadership and communication skills, to join this dynamic and forward thinking institution as it enters the next phase of its development.
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The University of Birmingham With more than 7,000 staff and 30,000 students we are a leading Russell Group University. Our heritage as the UK’s original ‘redbrick’ and civic, is combined with one of the most compelling and ambitious agendas in higher education. Quite simply, at Birmingham we make things happen. Home to world-class researchers – whose work in everything from developing next generation engine technologies to harnessing quantum technology to solve everyday problems makes a real difference to people’s lives – we provide innovative solutions to big problems. We think, recruit and compete worldwide. Being named the Times and Sunday Times University of the Year 2013–14 recognised a transformative time in our history characterised by our bold, ambitious strategy and innovative approach to the challenges facing the sector. The University is a pioneer in sector-leading initiatives, including our ‘Birmingham Fellows’ programme, which has so far seen around 70 of the world’s best early career academics join us; and the much-emulated unconditional offers strategy for exceptional students. We have a clear vision for the future, ambitious leadership, world-leading academic strengths and a secure financial base. With an annual turnover of more than £520 million, we use our financial strength to invest in the intellectual and physical future of the University. We have been encouraging bold, independent thinking and providing exceptional academic programmes that stretch and challenge for more than a century, and the new University of Birmingham School will continue this tradition; providing an outstanding academic education for the city’s young people and serving as a centre of teacher education in the region. Birmingham is a leading member of the Russell Group and a founder member of the Universitas 21 global network of research universities ( www.universitas21.com ) and our Vice-Chancellor is the current Chair of both groups. Exceptional research The University is one of the UK’s most successful institutions in terms of attracting research funding. We have a portfolio of over 2,600 live projects with an award value to the University of £594 million. Eight Nobel Prize winners have worked or studied at Birmingham. Our research record speaks for itself. More than 80 per cent of all research carried out at Birmingham is rated as internationally excellent or world-leading, according to the latest UK-wide research quality survey (REF 2014). The results also showed that 87 per cent of our research activity has a global impact, confirming our position among the world’s top universities for research in a broad range of areas, from History and Education to Chemical Engineering and Psychology. Long established as a pioneer in the field of medicine, Birmingham scientists were the brains behind the first heart pacemaker, the use of aspirin and the synthesis of Vitamin C. ‘Great minds, in the right location’ sums up our unique combination of cutting-edge laboratory work, clinical expertise and first-class surgical facilities all housed on one vast life sciences campus. The Institute of Translational Medicine (ITM), which is scheduled to open later this year, will build on Birmingham’s excellent track record in clinical trials and help to progress the very latest scientific research findings from the University into enhanced treatments for patients across a range of major health issues including cancer and liver disease. Bringing together the University, the University Hospitals Birmingham NHS Foundation Trust, and Birmingham Children’s Hospital, it will increase capacity and enable more patients to be co-located alongside clinicians and researchers. It will also make it easier for firms to engage with clinicians and academics, bringing additional investment into the city. This vision is reflected in Birmingham’s ambitious project to create a four hectare science park specifically for the life sciences adjacent to the University and Hospital to attract cutting edge health and pharmaceutical research firms into the city, driving economic growth alongside medical and scientific innovation. These investments reinforce the University’s position today as a world leader in, for example, the development of new treatments for cancer, heart, and liver disease, as well as innovative transplant technologies and new drugs to combat antibiotic resistance.
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This strength in life sciences is reflected throughout our College of Life and Environmental Sciences which is home to one of the best stand-alone Psychology schools in the country as well as one of the top three centres for research into Sport, Exercise and Rehabilitation Science. Supported by a major gift from a philanthropist, the University is developing a unique institute for forest research which will investigate the effect of rapid climate change on tree canopy development and pathogens. The University’s arts and humanities researchers are among the very best in the UK, highlighting our world-class research programme. Philosophy, History, Classics, Theology and Religion, Shakespeare, and West African Studies are amongst the top ranked subjects in the country and recognised for bringing significant benefits to society. In the Physical Sciences we boast outstanding academic and research credentials, including in Chemical Engineering, in which we were recognised with a Queen’s Anniversary Prize in the Jubilee year, and in Physics, where we have just received investment of £80 million to develop Quantum Technologies. Our substantive links with industry include receiving a £60 million investment from Rolls-Royce and the Higher Education Funding Council for England (HEFCE) for the world-leading High Temperature Research Centre. In the Social Sciences we have developed a broad range of initiatives, focused on enhancing, supporting and developing public sector services across the city and nationally. The Public Service Academy (PSA) brings together the University’s teaching, research, consultancy and knowledge transfer expertise in public services. Working with a range of key public service partners, including Birmingham City Council, our work is focused on key themes including cohesion, health and wellbeing and localisation. Our research helps to shape the national political agenda too. The ground-breaking Birmingham Policy Commissions bring together key figures from the public, private and third sectors with our academics to generate new thinking on contemporary issues of global, national and civic concern. Commissions to date have included reports on the shape and nature of local public services in a ‘big society’, the future of nuclear energy in the UK and the security impact of drones. Outstanding students At Birmingham we encourage bold, independent thinking and provide exceptional academic programmes that stretch and challenge. We understand that every student is an individual with a unique learning style and have invested in the latest learning facilities and technologies. As a result we attract students with the finest academic credentials and year on year applications for our undergraduate places are growing rapidly and more impressively than they are nationally or for comparable universities. We have a ground-breaking graduate employability programme and are ranked 4th in the UK. This year we will welcome approximately 8,000 undergraduate and postgraduate students. We are committed to delivering a first-class experience for our students in every aspect of their university life. This is also why the University was ranked 11th in the Times Higher Education Student Experience Survey 2013 and 17th out of 123 UK universities in The Complete University Guide for 2015 and in The Guardian University Guide 2015. These latest league table results further strengthen Birmingham’s position as a Top 20 university and reflect our recent performance in other highly-regarded league tables, such as the The Times and Sunday Times Good University Guide 2014, which ranked the University in 16th place overall. Global outlook Rated 64th in the QS World University Rankings 2014–15, the University has a significant international presence. The breadth of our research in China, and particularly in the Guangzhou region, is testament to the success of our collaboration with the local government and universities there. In Brazil, the Universities of Birmingham and Nottingham are working together in a unique collaboration to develop a network of strategic partnerships with Brazilian universities, as well as the oil and gas industry. In North America, the University has a major collaboration with the University of Illinois at Urbana Champaign underpinned by a flourishing network of faculty-faculty relationships. Our partnerships in India continue to develop and have been strengthened by our Chancellor, Indian-born entrepreneur and Cross-Bench Peer Lord Bilimoria of Chelsea. We also have partnership agreements with many of the world’s leading universities; an office in New Delhi and a presence in Brussels. More information about our strategic global engagements and international research focus can be found on our website ( www.birmingham.ac.uk/International/global-engagement/index.aspx )
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Cultural assets The University’s many cultural assets take in the Shakespeare Institute at Stratford-upon-Avon, which has direct working links with the Royal Shakespeare Company; the Ironbridge Institute in Shropshire, and the Barber Institute of Fine Arts – our own art gallery that houses works by many of the greatest artists in the western tradition. The Edgbaston campus also includes Winterbourne House and Garden, a unique Edwardian heritage attraction that is home to more than 6,000 plant species from around the world. Our cultural profile was significantly enhanced with the opening of the Bramall Music Building in 2013. This houses the Elgar Concert Hall, named after our first Professor of Music, Sir Edward Elgar, and is a striking venue that complements our global reputation in music, attracting some of the most talented musicians from across the world to study here. Sport Sport is integral to life at Birmingham and we are ranked third in the UK for the quality of student sport. Our new sports development, also due to open early next year, will include the city of Birmingham’s first 50-metre swimming pool – an asset not only for our students and staff but for the wider community. Future investment Our plans for the future are underpinned by long-established financial probity. We contribute £1 billion a year to our region’s economy. Our surpluses and substantial philanthropic support are re-invested into the intellectual and physical fabric of the institution, enabling us to plan with confidence for the future and to continue to invest in the facilities and services that are required for high-quality research, and an outstanding student learning experience. Led by our Vice-Chancellor, Professor Sir David Eastwood, the University is structured for swift decision-making, enabling us to capitalise on our academic range and financial strength as well as the opportunities that emerge in the fast-changing global HE environment. The City of Birmingham Birmingham is the UK’s second city and a major European centre. It is a city of business and ballet, canals and world-class concerts, jewellery and jazz, historical interest and contemporary vision; and has a rich and diverse community that creates a vibrant, multicultural and exciting place to live and work. So it is no surprise that Birmingham has been chosen by the Rough Guide as one of the Top 10 places in the world to visit in 2015. Symphony Hall, considered one of the world’s greatest concert venues and home to the City of Birmingham Symphony Orchestra (CBSO), forms part of the International Convention Centre at the hub of the UK’s canal network. The Hippodrome Theatre is home to the internationally renowned Birmingham Royal Ballet. Outside London’s West End, Birmingham boasts the highest concentration of live theatre in the UK, including regular tours by major opera companies. It is also home to the recently opened £189 million Library of Birmingham – the largest in Europe. The City Museum and Art Gallery houses the world’s finest collection of Pre-Raphaelite paintings, alongside a major collection of Old Masters, Modern and Contemporary pictures. The National Indoor Arena, the National Exhibition Centre, National Motorcycle Museum, National Car Heritage Museum, and the National Sealife Centre are other visitor magnets while the iconic Bullring is one of the largest dedicated shopping facilities in Europe. Sports and recreation are well served; the city offers international Test cricket, top-flight football, international championship golf and top-class rugby. Birmingham is also home to over 200 restaurants serving up 27 kinds of cuisine, and has more Michelin starred restaurants than any other English city outside London. Birmingham is within an hour’s drive of Stratford-upon-Avon and the Cotswolds. From Birmingham International Airport, more than 50 different airlines operate scheduled services to 100 destinations worldwide. The University has its own dedicated railway station, while 50 million passengers a year use Birmingham New Street Station, which will be at the centre of the proposed high-speed rail network. London is 80 minutes away by shuttle service, with trains every 20 minutes.
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Professional Services at Birmingham The Director of Estates is a member of the University’s Professional Services. The University’s Professional Services span: Academic Services, Development, Alumni and Business Engagement, External Relations, Finance, Hospitality and Accommodation Services, HR, IT, Legal Services, and Planning; as well as University administration based in the University’s five academic Colleges. Professional Services are led by the Registrar and Secretary, Lee Sanders, who is supported by the Registrar’s Leadership Group (RLG), made up of the Directors of Professional Services and the Directors of Operations in the Colleges. The Registrar and Secretary is equivalent to the University’s Chief Operating Officer, reporting to the Vice-Chancellor and Principal. Professional Services deliver excellent and diverse services to University students, staff, visitors and external stakeholders; contribute to the development and implementation of University policy and strategy; and provide professional support for decision-making and management information. There is a strategy of continuous improvement, service transformation and a drive for efficiency in the delivery of Professional Services linked to the objective of an integrated administration across the University in support of Birmingham’s mission to enhance its academic performance. This ensures: n A joined up and collaborative relationship between staff wherever they are located. n That structural boundaries of the organisation do not inhibit the efficiency and effectiveness of the University. n Professional Services and academic staff work together in partnership to enhance the University’s academic performance. The University Estate The University estate in the UK consists of two main sites (Edgbaston and Selly Oak), along with properties at Stratford-upon-Avon, Ansty, Coniston, and Ironbridge. Those sites accommodate the majority of the core academic and residential facilities that support the work of the University. The facilities extend to approximately 500,000 square metres of floor space in over 200 buildings, and over 300 acres of grounds and sports fields, thus making the estate one of the largest and most diverse portfolios in the UK higher education sector. The University is in the midst of one of the most exciting and transformational campus redevelopments since the first phase of building on our Edgbaston campus was completed in 1909 under the auspices of Sir Aston Webb. In August 2012 the University obtained planning approval for its phase 1 Capital Plan comprising 20 schemes of varying size and complexity. The development projects, in the region of £500 million over the next five years, will create outstanding new facilities which will benefit students, staff, visitors and the local community – whilst drawing on Aston Webb’s original campus master plan, as well as subsequent plans, laying a sound basis for the future. For more information on Professional Services, please click here: www.birmingham.ac.uk/university/professional/index.aspx
Many of these schemes are now in design or on site including: n A new Sports Centre (£54m) n A new Library (£57m) n A new Student Hub (£13.4m) n A pedestrian route to the Vale (£1.3m) n Green Heart Landscaping (£12m) In addition the University is developing its residential portfolio including: n The Chamberlain Hall redevelopment (£47.6m) n The Grange Road Residences and Sports Pavilion (£16.8ml) Away from the Edgbaston Campus we are constructing: n A University Training School (£23.1m) n The Birmingham Institute of Forestry Research (£13.25m)
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In partnership with other organisations we are constructing: n The High Temperature Research Centre (£60m) n The Dental Hospital (£34m) n The Institute of Translational Medicine (£24m)
Phase 2 of the Capital Plan is now being developed with feasibility studies for the following projects underway: n Psychology relocation to North Campus (£15.5m) n Refurbishment of Frankland and Harding Law Library (£12.1m)
n Hills Building Refurbishment (£2m) n New Academic Buildings (£27.5m) n Central Teaching Laboratory (£34.7m) n Heavy Engineering Laboratory (£4.1m) n Conference Park (£34m) n Pritchatts Park Village (£20m)
The Estates Office The Estates Office is responsible for developing, maintaining and operating the University’s built and natural environment ensuring that Birmingham has a world-class estate portfolio supporting the academic and institutional goals of the University. This includes leading development and implementation of the University’s Estate Strategy and Capital Programme together with delivering a range of operational estates and facilities management services. The Estates Office comprises approximately 175 staff and has 3 primary divisions, each headed by a senior manager:
Projects Division n Campus planning n T&C Planning and policy n Design n Project Management n Space utilisation n Landlord and tenant n Rating n CAD and space records
Operations and Delivery Division n Maintenance
n Grounds n Helpdesk n MIS, CAFM and Records n Health and Safety n Administration
Engineering n Alta Estate Services (On Campus Energy production) n BMS n Infrastructure Management n Critical Services Management (Ensuring Business Continuity) n M&E Design and Specification n Statutory Compliance n Supply Chain n Utilities and Carbon Management
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The role
Responsibilities The main priorities of the role are:
n The further development and the implementation of an effective and forward looking Estates strategy which enables the University to continue to invest in support of its ambitious strategy to enhance its academic performance, while remaining sustainable. n Delivering a £multi-million and complex capital programme to time and budget. n Acting as steward for the University’s physical campus, respecting its heritage while looking to the future. n Leading and delivering innovative and integrated Estates services and operations for the University, ensuring that students, staff, visitors and the local community enjoy an exceptional experience through the built and natural environment of the University. n Providing regular and clear progress monitoring and management information to Council and its committees, to the University Executive Board and the wider University Leadership Group. n Managing all aspects of the University’s Estates Projects, Maintenance and Operations divisions. n Lead, motivate and empower the senior management team by enabling common goals and vision. n Preparing and delivering the University’s short and long term plans for capital expenditure linked to the University’s Estates Development Framework. n Delivering capital projects which create a high quality, sustainable environment to time and budget. n Act as the University’s expert advisor and lead negotiator on estates and property matters. n Ensuring statutory compliance across the University eg, health and safety at work. n Space planning and management across the University Estate, ensuring that the University achieves the best possible utilisation and optimisation of the estate portfolio. n To advise in the formulation of, and be responsible for, the Department’s annual budget and capital investments, to ensure that all operations and development activities are provided at optimum cost effectiveness. n Working with NHS partners, principally through membership of Birmingham Health Partners executive team. n Liaising with the University’s external partners. n Overseeing the University committees and groups responsible for estates matters. n Ensuring that all Estates staff undertake regular personal and professional development in order to remain at the forefront of best practice for their functions. In addition, the Director of Estates has responsibility for the following, noting that the functions are delivered by a highly competent, experienced, senior team in the Estates Office:
In addition to membership of the Registrar’s Leadership Group, the Director of Estates attends and plays an active role in advising UEB, Council and the Strategy Planning and Resources Committee.
Person specification
The role is rich and diverse and requires a proactive Estates specialist who wishes to be deeply involved across the University.
The successful candidate should possess proven leadership and management credentials, and the vision, strategic and operational know-how, intellectual capability and personal stature to enhance the University’s performance. S/he will be a strategic thinker and will balance seeing the big picture with an innate curiosity and desire to understand the key drivers in the various parts of the University. S/he should have empathy for Higher Education and the capability to be effective at a large, research intensive University. S/he will combine well-honed technical skills with the intuition of an experienced and well-rounded senior manager. They will have an open manner with a ‘no surprises’ management style which will build trust and respect amongst their colleagues at all levels throughout the University.
They should have empathy with emerging concepts and how they can be utilised to deliver greater benefit and efficiencies and transform student and staff experience.
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Specific experience and achievements should include: n Experience at a senior and strategic level in an estates/property leadership role within a large, complex industry-leading organisation. n Strategic and operational capability to control resources in excess of £20m annually and oversee a capital programme of £500m. n Proven experience of estates/property strategy development and implementation. n Demonstrable track record in presiding over and leading a complex, large scale capital development programme including experience of working on major development projects delivered to the highest standards, time and budget. n Demonstrable track record of success in leading and enthusing a large, professionally qualified team in a complex, perhaps multi-site organisation. n Demonstrating an entrepreneurial approach and the ability to view challenges through the broad lens of a general manager and leader rather than the narrow focus of a specialist. n Proven achievement in managing change. n Evidence of leading effective, efficient and innovative institution-wider services and operations, embracing new technology that has improved systems, efficiencies and management information. n Commercial decision making and negotiating experience gained in the private or public sector. n The ability to write clear and persuasive papers and business plans at Board level. n Experience of building a culture of continuous improvement and high quality customer service. n Intellectual confidence to command respect and succeed in a Russell Group University. n A flexible, inspirational and effective leadership style with the professional credibility to command respect and confidence within and outside of the University. An emphasis on performance management and personal development of staff. n Spotting and managing risk on a proportionate basis, with an appreciation of the constraints/ requirements of an organisation which is in receipt of public funds. n The ability to grasp the complexity and diversity of the University, and the Higher Education sector more widely. The self-confidence, humility and curiosity to ask questions of colleagues across the University in order to build up their understanding and knowledge of the University and its constituent parts. n An empathy for academic work and aligning the work of the Estates function to enhance the academic performance of the University. n Articulate, diplomatic and persuasive with an ability to use fact-based evidence as part of influencing skills. n Highly visible and approachable in style. Able to work collaboratively while providing constructive n The appropriate style, stature and interpersonal and communication skills to work collegially and as a team player with the UEB, Council, senior academics, fellow Directors of Professional Services, RLG and other staff. n The ability to engage effectively with external bodies, public and private sector partners. n An ability and willingness to engage in networks at a high level within and beyond the sector. n The gravitas to represent the University externally at a senior level and to build a national profile. n A positive outlook with an ability to identify relevant new opportunities and to work with others to develop these into practical plans and deliverables. Skills and personal attributes n A graduate with membership of the relevant professional bodies (eg, RICS). challenge and holding senior members of staff to account. n High levels of personal integrity, honesty and openness.
Relationships
Vice-Chancellor n The post interacts frequently with the Vice-Chancellor particularly in relation to matters regarding the Estate Development Framework. Provost and Vice-Principal n The Provost and Vice-Principal leads on planning, budgeting and resourcing in the University. The Director of Estates and their team will work closely with the Provost on estates and space management matters.
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Registrar and Secretary n This post reports to the Registrar and Secretary who is responsible for all the University’s Professional Services. Pro-Vice-Chancellors and Heads of College n Heads of College are responsible for the University’s five academic Colleges. The Director and their staff will work collaboratively in developing and delivering capital projects and estates services for Colleges. n Working in collaboration with Thematic Pro-Vice-Chancellors to develop and deliver the University’s strategy and policies across the broad themes of research and education. Directors of Professional Services and Directors of Operations n Working collaboratively as a team player and member of the Registrar’s Leadership Group to optimise the services across all areas of the University and personally contribute to the effective leadership of Professional Services. Work closely with the Director of Finance on financial aspects of the estates and capital programme. Work closely with the Director of Hospitality and Accommodation Services on capital matters affecting University residences, conferences, catering and sport. University Council n Working with and presenting to members of Council (the University’s governing body) – and in particular the University’s Strategy Planning and Resources Committee. External n These relationships will include universities within the Russell Group, Birmingham City Council, University Hospital Birmingham and other NHS partners, industrial partners such as Rolls Royce, Calthorpe Estates, contractors, suppliers and service providers. n Building a personal profile nationally within HE and bringing back best practice to Birmingham. Terms and conditions The Director of Estates post at the University of Birmingham offers a salary level that will ensure that the University is able to attract ‘industry leading’ professionals across a variety of sectors. In addition to basic salary the University offers a generous benefits package including:
n USS pension scheme n Access to our sporting facilities n Excellent transport links including the University station
n 40 days holiday including additional holidays at Christmas and Easter n Other benefits including childcare vouchers, bus and rail season tickets and a cycle purchase scheme
Application process Applications should consist of a comprehensive CV (of not more than four pages) and supporting cover letter (of not more than two pages) outlining key matching experience and rationale for applying for the post.
Closing date for applications: 29 March 2015
For a confidential discussion to learn more about the role and opportunity please contact Ben Duffill or Michael Hewlett of The Management Recruitment Group.
Ben Duffill T : 0207 8685038 M: 0797 6125010 E: ben.duffill@mrgpeople.co.uk
Michael Hewlett T : 0208 8920115 M: 0797 2579938 E: michael.hewlett@mrgpeople.co.uk
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