A Full-Service Model “We’re more focused on being where our clients are,” Napurano says. “That’s how we help them get the right outcomes.” “Those kinds of insights come from team members who live and work in those areas every day.” It’s also a differentiator in how HRG competes. While some national firms outsource day-to-day work overseas, HRG doubles down on in-market presence. HRG describes itself as a “cradle to heaven” company—an internal phrase used to describe its end-to-end services for real estate investors. “We help clients find properties, renovate them if needed, market them at the right rent, and manage them day to day,” says Napurano.
DREW NAPURANO | COO
“We’re to disposition.” The company’s size also brings added advantages when it comes to repairs and vendor management. there from acquisition “We work with multiple companies in every market,” he adds. “That gives us the ability to get better pricing, faster service, and consistent quality.” These efficiencies not only help owners maximize returns—they also create a better experience for tenants, which HRG sees as an essential part of the value equation. “It’s not just about the owner’s income,” Napurano says. “It’s a home people live in every day, and we want their experience to reflect that.” Tech-Driven, People- Focused
DOUG DALE | FOUNDER
42 S P E C I A L E D I T I O N
Made with FlippingBook Annual report maker