Assistant Director
of Estates CANDIDATE INFORMATION PACK
Contents Executive Summary UWE Bristol The Estate The Estates Stretegy Job description Person specification Benefits of working at UWE Bristol Application process
Executive Summary
UWE Bristol is one of the largest providers of Higher Education in the South West, serving a diverse community of over 30,000 students and 4,000 staff. Creative, bold and forward thinking, UWE Bristol is an ambitious University on an upward trajectory, as it continues to strengthen its external partnerships, research presence, positioning in the league tables and international reputation. The environment in which we learn and work plays a major role in the wellbeing of our students and staff and is a key enabler of our core purpose and strategy. The Estates department provides and cares for all the buildings and estate infrastructure across the University campus portfolio, ensuring a high-quality and fit-for-purpose environment.
We are post o (Proje Estate functi Bristol master (includ major manag This p ambiti the ch future the Un We are track r constr ble ex progra proper
seeking to appoint to the key senior Assistant Director of Estates ts). Reporting to the Director of , this role leads the portfolio of ns set with developing the UWE estate portfolio, namely lanning, capital programme delivery ng major projects, capital projects and apital maintenance), space ment and BIM. rtfolio gives the opportunity for an us estates development professional nce to play an influential role in the hape of the physical environment of versity. seeking an individual with a proven cord of success in the property and ction industry and who has demonstra- erience of leading capital development mes and projects across a complex y portfolio.
You will have ability to manage resources, including people management, financial management and supply chain management, and will be adept at working successfully with a diverse range of stakeholder groups at a senior level within a large, complex organisation. UWE Bristol is a leader in its field for its use of BIM and digital technology to develop and manage its physical assets and the role calls for an individual with knowledge and experience in this area and a strong commitment to further developing the use of this approach within the University. We believe that this is a great opportunity for a person who has a proactive, positive, resilient and highly motivated disposition and who will thrive on the challenge of leading the development on one of the largest and most diverse estate portfolios in the region.
UWE Bristol
UWE Bristol is a university with a common mission to make the diffe and research with real world impact to shape higher education and r together, learn from each other and support every member to trans We have plenty to be proud about at UWE Bristol including being in student satisfaction.
88% student satisfaction We have scored 88% for overall student satisfaction in the National Student Survey (NSS) 2019, placing us 11th in the UK for student satisfaction. See the NSS press release.
28th in the Guardian League Table We are now ranked 28th out of 121 UK institutions climbing 9 places to our highest ever position. Read more in the press release.
Gold rating in Teaching Excellence Framework (TEF)** An award that means we deliver consistently outstanding teaching, learning and outcomes for our students. See the TEF press release.
Bristol judged number one place to live Bristol comes top in the Best Places to Live 2017 survey by The Sunday Times. See the full article.
World leading research up by over 170% in REF*** Our research has resulted in real benefits to the economy and society as well as increasing academic knowledge. Read more about REF 2014.
Climbed three places in Times Good University Guide 2017 We climbed to 57th and best in the South West for student satisfaction in 2017.
Our core purpose, our ambition, our strengths and our values are th and that guide the way we develop as a university. Details on our core purpose, ambition, strengths and values can be
ence to our cities and regions. We use our experience of providing high quality teaching search policy for the benefit of our students and business and civic partners. We innovate orm lives and deliver growth. he top 30 in the Guardian University League Tables 2020, TEF Gold rated and top 10 for
96% in work or further study after 6 months The DLHE survey* shows we are consistently ahead of the sector for employability. See subject area results.
76% in professional or managerial roles The DLHE survey* shows the value of a UWE Bristol degree in kick starting a career.
Over £300 million invested in new facilities up to 2020 Incredible new facilities continue to be developed across all of our main campuses.
Over 9,200 work placements undertaken
Over 7,000 positions advertised at UWE Bristol Each from one of over 5,000 reputable organisations looking for talent to fill placements, jobs or internships.
250,000 strong alumni network A quarter of a million connected active alumni to share with and learn from.
Which translates into an incredible number of opportunities for our students to experience the workplace.
things that underpin the way we work with our students, staff and partners at UWE Bristol,
iewed at https://www1.uwe.ac.uk/about/ourstory/purposeandambition.aspx
The Estate
Today, the University is made up of three main campuses – City Campus, Frenchay and Glenside.
Frenchay Campus opened in 1975 and now consists of 72 non-residential build- ings and 3,149 residential bed spaces, set on a site of 60.4 ha (including the Enterprise Park). This is the largest of our campuses and is home to the Faculty of Business and Law, the Faculty of Engineering & Technology, the Faculty of Health and Applied Sciences and the Faculty of Arts, Creative Industries and Education. It is the main hub for professional services and the Vice Chancellor’s Office.
The campus is also home to UWEBIC International College, a collaboration with Kaplan College. The City Campus provides space for the Faculty of Arts, Creative Industries and Education.
Glenside Campus is set in 9.7 ha consisting mainly of Grade II listed buildings and grounds.
An attractive campus with an interesting history, it is home to the Faculty of Health and Applied Sciences.
Estate Strategy
The Campus 2020 Estate Strategy set the strategic direction in line with the University’s Strategy 2020. This emphasised the importance of estate and infrastructure as a key enabler in delivering UWE’s strategic priorities.
To support the progress of the above priorities, a £300m capital programme was created for the period 2014 to 2020. The early part of this programme (2014 to 2018) saw the highest levels of investment and development activity (estimated at £175m) on campus, in the University’s recent history. Detailed information on campus developments can be viewed at https:// www1.uwe.ac.uk/about/ourstory/campus- developments.aspx
We are now embarking on the development of a 2030 Estate Strategy to build on the successes of the Campus 2020 Strategy and to address the challenges for the scale and standard of estate provision required to support the University’s ambitions over the next decade. Key drivers over the next decade include significant refurbishment of the older elements of the Frenchay Campus estate, development of the Enterprise Zone to create a world-leading enterprise campus, improvements to the public realm across our estate and further development of high-quality student accommodation.
Job Description
To lead the development of p and processes to ensure the s projects in accordance with b the University’s procurement potential for delivery to time, To set appropriate aspirations management to achieve futur To lead on the development, i monitoring of procurement st projects, including consultant and forms of engagement wo Head of Procurement. 2. Functional Management Contribute to the planning, o review of project managemen within Estates, in order to deli objectives. Embed customer service etho areas of the Project Manage 3. People Management Provide guidance, leadership to the Lead Project Managers Head of Space Planning. 4. Project Management Establish and maintain close effective stakeholder manage external partners and internal ensure that projects and prog with organisational and facult requirements. Contribute to Service and Uni new ways of achieving improv
Post Title:
Assistant Director of Estates - Projects
Grade:
S1
Faculty/Service:
Estates and Facilities
Accountable to: Accountable for:
Director of Estates Major Projects Capital Projects Space Planning Soft Landings/BIM
Job context Responsible for all major and capital projects to the University, to lead the Project Management function for the Service and to work in partnership with faculties and other services to implement the University’s aims and objectives. Job purpose Create and deliver Project Management strategies to ensure a quality service level is delivered by Estates to the wider University. Create and maintain internal and external customer relationships, manage feedback and satisfaction to ensure constant improvement across Estates Project Management. The role will undertake performance management, partnership building, critical analytical thinking and time critical decision making. Lead and champion the effective and efficient operation of the areas within Project Management:- Major Projects, Capital Projects, Space Planning, BIM & Soft Landings. Have strategic responsibility for all project management. Principal accountabilities 1. Strategic development To provide effective leadership to all major and capital projects ensuring that the University’s project management policies and procedures are properly implemented.
or service provision. 5. Communications
Promote the University and t external audiences, consultin improvement, and negotiatin service delivery.
oject management policies ccessful delivery of capital st practice and in line with olicies to maximise the udget and quality. and objectives for project customer needs. plementation and ategies for the delivery of and contractor procurement king in collaboration with the
To act as the primary point of contact with Project Sponsors, providing high-level project advice on matters of programme, budget, quality and communications and agreeing, setting and monitoring project specific goals and targets as necessary. To attend and present at appropriate Project Boards and to ensure suitable reports are provided both to Project Boards and to the Director of Estates 6. Corporate Governance Ensure that the Service complies with legal requirements and with University decisions and procedures, including risk assessment, equality policies, health and safety requirements, and sustainability. To ensure that effective project assurance strategies are in place to facilitate effective means of monitoring, reporting and assuring that projects are delivered in line with safety, cost, time and quality criteria. To ensure that project programmes produce best value for UWE and that appropriate risk management, corporate governance and audit controls are in place Responsible for own and team health and safety in accordance with the University’s health & safety policy. 7. Partnership Working Develop and maintain good working relationships with internal and external bodies to promote the work of the role holder’s area of responsibility, the Estates service and the University, and secure support for aims and objectives. To collaborate and liaise effectively with the Assistant Director of Estates – Operations/Maintenance to ensure coordination of project and maintenance works and early and ongoing engagement of maintenance teams in project development and delivery. To engage collaboratively with the Assistant Director of Estates – Operations/Maintenance to ensure that project design is consistent with engineering and maintenance strategies, standards and operational requirements. 8. Representation Represent the Estates service and the University on internal and external bodies, committees and boards, including attendance at relevant activities.
ganising, monitoring and operations and resources er the University’s aims and
and measurement into all ent service.
nd operational management Soft Landings Manager and
orking relationships and ent and engagement with Faculties and departments to ammes are delivered in line plans and operational
ersity projects to develop ments in the academic and/
e Service to internal and stake holders on service with partners to enhance
Job Description
9. Professional Leadership Act as the senior adviser to the Director of Estates on relevant issues, ensuring that professional knowledge is kept up to date and benchmarked favourably against good practice within comparable organisations. Produce and present reports, presentations and other communications and promotional material to University boards and committees as required. To deputise for the Director of Estates at Facilities and Estates Executive meetings and other meetings as requested by the DoE. 10. Service Delivery Develop a strategy to create and embed a culture of customer service excellence with a proactive approach to improving service delivery, review and act on customer feedback and performance issues to identify and resolve root cause issues. Oversee the implementation of initiatives to maximise the impact on student and University life. To be responsible for customer perception and understanding of Estates project management, potential and actual service interruptions, monitoring and clarifying areas where the service will not meet customer expectation or needs. Lead on the development of project mobilisation strategies, policies and procedures to ensure project, faculty and departmental business continuity and a seamless transition from hand-over to occupation. Embed customer service ethos and measurement into areas of the service within the role. Oversee the development, implementation and ongoing development of suitable stakeholder management and communications policies and procedures. Lead on the integration of BIM processes into project management in collaboration with the BIM Manager and to ensure that the correct digital data is handed over to the operational teams at the end of projects.
11. Performance Management In conjunction with the Direct for the management of KPIs i of the project management t Maintain legislative risk regist activities comply with all relev 12. Systems Improvements Contribute to the developme support and compliment proj 13. Liaison Input into major projects and son with projects team to ens grate to operate and maintain Provide advice to managers t Ensure that there are control place within the Service to m of key sector, financial, comm ensure that there are emerge the University in the event of Ensure that Project Risk Regis relevant projects to record an delivery, project budgets and 15. Financial Management To ensure that robust financia processes are in place for all p holder’s area of responsibility performance to the Director To take on any such duties tha grade of the post. garding project issues. 14. Risk Management
r of Estates be responsible relation to the performance ams. r, ensuring that project nt legislation.
t of information systems to ct management activities.
tandard specifications in liai- re that the two teams inte- existing and new buildings. roughout the University re-
nd recovery measures in nage exposure to elements rcial and disaster risks, and cy response plans in place for major incident in this regard. ers are in place for all manage keys risks to project afety risks. management strategies and ojects within the post nd report on financial f Estates. are commensurate with the
Person Specification
Leadership competencies All senior managers are expec following leadership behaviou assessed against them during 1. Leads Authentically Demonstrates and articulates others to improve and sustain feedback that is credible and supportive and encouraging t needed. Inspires and actively teams to deliver on tasks, to and potential. 2. Leads Change Shapes and articulates the ov direction that engages and co of change plans. Learns from confidence to try new ideas, d external sources. Willing to ta maximises future opportuniti 3. Builds Trust Builds a shared purpose and tr achieve objectives. Uses clear actively listens, encourages fe to deliver. Influences with int relationships and challenges i equality and diversity and per inclusive approach. 4. Thinks and Acts Strategica Understands the context and operates and how UWE’s perf competitors. Seeks and assim information to make informe clearly communicated and fol sound judgement based a clea effective networks and partn externally. Actively refers to t contributes to the student ex 5. Personally Effective Has the ability and confidenc people in a range of contexts. self-awareness and reflects o behaviour on others. Exhibits enthusiastic leadership style, behaviours and encouraging f
Qualifications/Professional membership Essential 1. Appropriate degree level qualification. 2. Appropriate professional registration/accreditation or demonstrable equivalent experience. Desirable 1. Recognised programme or project management qualification. 2. IOSH “Managing Safely” qualification or equivalent. Knowledge/Skills/Experience Essential 1. Substantial experience at senior manager level within an organisation of comparable scope, size and complexity. 2. A substantial record of achievement in project management with a deep knowledge of, and credibility in, a large number of different and complex disciplines, for example construction, safety, electrical and mechanical engineering, planning and financial management. 3. Specialist knowledge and experience of managing construction projects. 4. Excellent project management skills and the ability to use innovation and creativity to solve complex problems. 5. Experience of and expertise in budgeting, forecasting and the management of financial and other resources. 6. Good leadership skills, including the ability to motivate large and diverse teams in order to achieve a high level of performance. 7. Excellent customer relations skills, including a commitment to continuous improvement to respond to staff and student requirements to deliver a high level of customer service. 8. Excellent interpersonal skills, including the ability to build and maintain positive working relationships with a range of internal and external partners. 9. Excellent communication skills, including the ability to use advocacy and negotiating skills to effect change. Desirable 1. A good level of knowledge and understanding of the issues and demands affecting a Estates service within an organisation of comparable size and complexity. 2. Respect for the purposes of the University and a belief in, and commitment to, the role of higher education in society.
ed to demonstrate the s and candidates will be he selection process.
high expectations of self and performance. Seeks to give hallenging, as well as improve performance where mpowers individuals and aximise their performance rall vision, setting a clear nects people in the delivery xperience and has awing from internal and e on new challenges and s and possibilities. sts team members to unambiguous language, dback and can be trusted grity, actively builds working appropriate behaviour. Values onally demonstrates an ly nvironment in which UWE rmance compares to its lates different types of decisions that are consistent, owed through. Demonstrates set of values. Develops rships both internally and e 2020 strategy and erience. to interact effectively with Demonstrates emotional the potential impact of their n engaging, energetic and ole modelling expected edback on own performance.
Job facts and figures a) Staff numbers: 4 direct, c25 indirect (plus external design teams). b) Student numbers: services impact on all 28,000 students. c) Customer numbers: services impact on all 3,500 staff, and external customers. d) Budget: Project Dependant (typically £5M to £30M annually). e) Physical resources: University buildings, car parks and grounds, bespoke IT systems.
Working at UWE Bristol
Annua tracts 35 Da Flexibl commi balanc variety Family a rang work li mater on-site Cycle to wor throug Seaso eligibl season work.
We’re a dynamic and modern university proudly responsible for preparing 29,000 students from 140 countries to take their next steps. With strong global and local connections, we offer an inspiring, diverse work environment where you can develop your skills and experience alongside over 3,000 staff members passionate about higher education. The University offers provides it staff with a comprehensive offer including: Competitive salary - UWE Bristol provides an incremental salary scheme with annual cost of living increases. The University has adopted an equal pay scheme for evaluating roles to ensure equal pay for work of equal value across all staff. Pension schemes - The University offers a generous contributory final pension scheme, the Local Government Pension Scheme.
UWE Bristol recognises the value of a truly diverse workforce and "We aim to create an environment that r and enables them to derive maximum b in the life of the University." Steve West, Vice-Chancellor, UWE Bristol
leave – Annual Leave – The posts at- generous annual leave entitlement at
Wider Wallet - Wider Wallet offers access to a range of discounts and benefits, both locally and nationally, for UWE Bristol staff. Access to facilities and services – staff have access to on-campus sports facilities, nursery facilities, and library facilities as well as the numerous restaurants and cafes on campus. There is also the chance to access the Staff Social events group, UWE Bristol Volunteering and the UWE Bristol Centre for Music. Detailed information of the benefits can be viewed at https://www1.uwe.ac.uk/about/work- inghere/whychooseuwe/benefitsofworking- here.aspx
s plus the 8 public holidays. working - The University is
ted to helping staff achieve a healthy between work and life. We offer a of flexible working patterns. related matters - The University offers of benefits to support you in balancing e and family life including enhanced ity and paternity packages, and an day nursery. o work scheme - Interested in cycling ? You can buy a bike at a reduced rate our cycle to work scheme. ticket loan - UWE Bristol staff are to apply for an annual interest free ticket loan to help pay for travel to
tudent body and the contribution that every individual can make. spects the diversity of staff and students, nefit and enjoyment from their involvement
Application Process For a briefing discussion please contact our advisors Ben Duffill (E: ben.duffill@mrgpeople.co.uk) and Nick Coppard (E: nicholas.coppard@mrgpeople.co.uk) on 0203 962 9900.
Applications should consist of a CV and covering letter and should be sent to ben.duffill@mrgpeople.co.uk and nicholas.coppard@mrgpeople.co.uk. Closing date for applications is 8th September 2019. Interviews will be held on 4th October 2019.
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