Gameplan
Welcome and Belonging
First impressions count. Humans draw a lot of meaning from initial experiences. Therefore, it is important to get them right. When engagers feel a strong sense of being welcome while trying something new they can focus on the ‘new thing’ they are doing rather than on fitting-in (or rather, the anxiety of standing out). A warm welcome is the start, but belonging is what really matters A warm welcome can be achieved with thoughtful planning about how engagers will be introduced to activities and events. It will not, however, automatically make people feel they belong in a new environment. Belonging requires going the extra mile to fully include engagers , build relationships, and demonstrate social proof.
Plan how to welcome and support engagers so they feel like they belong.
Introduce but do not overload
Beyond the social aspects of welcoming and instilling a sense of belonging, it is also important that the welcome provides signposts through the initial stages of engagement. Without overloading engagers , any welcome should highlight key commonalities within the group, while also reminding ‘old hands’ of their responsibilities around integrating engagers .
Put names to faces
A personal touch , like learning and using names, or discovering small details of people’s lives, all help in making people feel welcome. A greater sense of belonging follows when people feel appreciated by others. For instance, smiling; making contact; or acknowledging personal issues and accomplishments can go a long way. A personal touch is not just about
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