IBS SPECIAL EDITION | BUILT AMERICA MAGAZINE

Built America Magazine

“If the company grows, the individuals grow with it” —Josh Gonzaga | COO

There is one theme Gonzaga and Manzur return to consistently, it is this: the company’s success is inseparable from its people. “Our success is their success,” Gonzaga says. “If the company grows, the individuals grow with it.” As COO, Gonzaga sees that play out daily on the floor. “You can feel it in the warehouse,” he says. “People take responsibility because they know they matter.” Manzur reinforces the leadership outcome. “Low turnover tells you everything,” he says. “People stay when leadership is consistent, expectations are clear, and they feel respected.” 111 A Team that Grows Together

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