EVICTING GUESTS Before approaching the person, ensure you have at least one other Associate with you, preferably security. If the guest is a female, one of the Associates should be a female Associate to witness the actions. If you are in any doubt as to your personal safety, do not approach the person until police assistance has arrived. When the police have arrived, they will still expect you to speak to the person. The police officer will take control only if that person refuses to leave or commits a breach of the peace. When speaking to the person it is better NOT to give your reason why you are asking them to leave. Simply say that we are licensed premises and as such, we always reserve the right of admission.
Refer to your specific State Innkeeper Laws. An example of one state’s law is below.
Eviction of guests. (1) An innkeeper may evict a guest of a hotel, who refuses or has otherwise failed to pay the bill when due. Before evicting a guest, the innkeeper shall demand payment of the bill and shall ask the guest to vacate the premises. If the guest does not pay the bill or leave following these requests, the innkeeper may lock the door to the guest's room, remove the guest's baggage and other personal property, or evict the guest by any other peaceful means. The innkeeper may hold the guest's baggage and other personal property but is subject to liability.(2) An innkeeper may also evict a person, whether or not the person is a guest of the hotel, who: (a) is under the influence of alcohol, drugs, or any other intoxicating substance and acts in a disorderly fashion so as to disturb the peace of other guests or is not in compliance with state liquor laws; (b) acts in a disorderly fashion so as to disturb the peace of other guests; (c) seeks to use the hotel for an unlawful purpose; (d) seeks to bring into the hotel: (i) an unlawfully possessed firearm; or (ii) something, including an explosive or a hazardous or toxic substance, that it is unlawful to possess and that may be dangerous to other persons; (e) destroys, damages, defaces, or threatens harm to hotel property or guests; (f) causes or permits persons to exceed the maximum allowable occupancy of a hotel room as established by the innkeeper; (g) refuses to abide by reasonable standards or policies established by the innkeeper for operation and management of the hotel.
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