The emergency procedures outlined in the Crisis Management Plan require active participation. Table-top drills should be conducted for various scenarios to help the Crisis Management Team better perform their duties during an emergency. This plan is not intended to replace any of the required Safety Guidance Training but to act as a checklist, to remind Crisis Management Team Members of actions to be taken during and following a crisis or major incident. SAFETY GUIDANCE & RISK MANAGEMENT The Safety Guidance & Risk Management section provides critical safety and risk management information which all Associates are expected to know and follow according to the requirements of their individual position(s) and job responsibilities. Completion of the safety training recommended for each position in the hotel is a requirement of employment with Atrium Hospitality. Being adequately trained in recommended safety measures is a vital first step toward providing a safe environment for guests, associates, and visitors. In many cases, following required safety procedures can prevent an incident from escalating into a crisis or emergency. Each associate should complete the safety training recommended for his/her position and department. Associates will receive an email and/or Workday notifications detailing the required training and the completion due date. All training will be facilitated through Workday, and successful completion will be automatically documented in the associate's Workday profile. Compliance with Risk Management procedures will ensure responsible stewardship of the hotel, the safety and security of our guests, visitors, and associates, and will result in proper recovery of any viable insurance claims or restoration of hotel operations following any incident. RECOVERY PLAYBOOK-DAMAGE TO HOTEL-ADDENDUM AT END OF MANUAL When an event occurs that causes damage to any hotel assets, hotels must fully document the incident, identify damages to support insurance claims, and initiate necessary repairs to resume normal operations as quickly as possible. This Recovery Playbook will guide you through the step-by-step processes required to validate insurance loss claims and restore normal operations. ASSOCIATE ACKNOWLEDGMENT – CRISIS MANAGEMENT PLAN / SAFETY GUIDANCE & RISK MANAGEMENT GUIDELINES All Associates must complete safety training based on HR guidance and/or risk management guidelines. Key property leaders, all managers, and department heads must also be knowledgeable of their respective responsibilities in a crisis and are required to review the Crisis Management Plan and complete manager/leader safety training modules as assigned. The completion of safety training modules and courses by all associates are to be captured in Workday.
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