Kew - Director of Estates

Person Specification

Experience and Education (Essential)

• Extensive experience of developing, influencing and maintaining excellent customer relationships. • Proven experience and knowledge of procurement and engagement of construction design professionals, in support of major capital projects and work programmes. Experience and knowledge of engineering contracts and in particular experience resolving significant contractual/cost disputes. Desirable • Experience and knowledge of leading and managing estates departments on significant historic buildings. • Experience and knowledge of leading and managing major projects on significant historic buildings. • It is desirable for the post holder to hold a NEBOSH Certificate or a NEBOSH Diploma or equivalent H&S Professional Management qualification. • Experience acting as any Duty Holder other than Client under CDM Regulation 2015. • Sound understanding of environmental requirements such as Waste Duty of Care, development of pollution prevention strategies and ecological considerations. Job Specific Competencies – skills and abilities specific to the job (Essential) • Successfully leads and manages operational estates and delivers all infrastructure projects using the principles of Best Practice project management methodology. • Negotiates, using logic and reason, to persuade and influence others to find the solutions that everyone will accept. • Ability to interpret and explain complex information with clarity and confidence supported by excellent listening and influencing skills. • Ability to build effective teams that deliver high standards, collaborative working and integrated solutions to complex and challenging problems. • Skilled at both the strategic and operational levels relating to both the “big picture” and the detail. • Detailed knowledge of life cycle maintenance and delivery of maintenance to SFG20.

• Member of a recognised building/construction related professional body: IHBC, CIOB, CEng, RIBA, RICS or CIBSE, or equivalent significant experience. • A technical manager with significant experience in HVAC, BMS, HV/LV, building water systems, ventilation, lifts, and building fire safety systems. • Hold a recognised H&S qualification such as IOSH Directing Safely or IOSH Managing Safely. Working knowledge of the CDM regulations with proven understanding of duty holder’s roles and responsibilities. Extensive and successful construction based working knowledge, and experience of Health, Safety, & Environmental management. • Extensive, in-depth experience of formulating long term, organisation-wide strategic plans and development of projects resulting in positive value for money outcomes, adjusting plans and strategies in anticipation of complex environmental and political changes. • Track record of successfully leading and delivering Estates and Facilities services across similar size organisations. Adopting appropriate risk management strategies, and client and stakeholder management. • Proven experience of leading and managing estates management teams and project management teams involved in a variety of operational maintenance, and infrastructure capital projects. • Track record of managing and delivering significant operational and capital budgets and of consistent delivery against time, cost, and quality targets. The basis of this experience should have been obtained from delivering operational estates management from £5m to £10m and infrastructure projects and programmes from £1m to £20m. • Well-developed awareness of customer needs and a commitment to continually improve service delivery. • Proven experience and knowledge of leading and successfully delivering significant building projects, using Best Practice project management and programme management. This experience needs to be based upon its use of at least three significant projects, each involving various construction disciplines or of work programmes in excess of £10m in overall value. • Knowledge of Construction methodology, Contracts (professional services and construction), The Public Contracts Regulation, and RIBA plan of works.

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