• Take responsibility for substantial tender processes for contracts for services within the Hard FM remit. This will include leading on the drafting and issuing of tender documentation, co-ordinating the process, negotiations with contractors and service providers, key decision making on final selection as well as any subsequent post tender negotiation, trouble-shooting and settlement of final ac counts. Negotiate the resolution of complex contractual issues. • Investigate and resolve complex maintenance problems and coordinate appropriate courses of action for remedial works. • Ensure the provision of a professionally managed Stores Section which acts as an effective and efficicient custodian and controlling agent for parts, supplies and materials, delivers value for money and provides a service to users of those goods. • Throughout the procurement process for all maintenance activities ensure the University’s financial regulations are complied with and liaise with the Head of Procurement as required. • Promote and foster close working relationships and collaboration between service delivery teams with the Estates Department to achieve shared objectives and providing technical advice and support. • Proactively build effective relationships across the University in conjunction with other Professional Services and academic managers and
team. Act as the primary point of contact on maintenance issues for key University stakeholders. • Represent the Estates Department at specific assigned committees and engagement forums with senior management across the University and where required at technical forums, external organisations and networks. • Provide an on-call service to maintain maintenance operations essential to the University’s business and student experience. Be available to advise personnel by telephone and email when requested during out of hours periods and to attend site when required to direct emergency operations to ensure business continuity. • Attend training in Health and Safety requirements as necessary, including as changes in legislation, duties and techniques demand. • To pursue appropriate professional development and networking opportunities to ensure that the knowledge, skills and competencies necessary for the effective performance of the role are maintained. Strategic Responsibilities • Work with the Deputy Director of Estates (Campus Services) and senior colleagues in implementation of the Estates Strategy. • Develop service delivery strategies, systems, policies and plans that support the University’s overall objectives and Institutional Plan. Deliver
agreed service levels and performance targets for the Maintenance Service. • Play a key role in estates related Serious Incident Management. • Provide data, advice and guidance to inform strategic financial planning and monitoring. Such other duties, commensurate with the grading of the post that may be assigned by the Head of Department or their nominee. Health, Safety & Wellbeing Considerations This role involves undertaking duties which include the Health, Safety and wellbeing issues outlined below. Please be aware of these, when considering your suitability for the role. • Management of the Estates Local Health and Safety Committee. • Management of the Estates Department’s Health and Safety Adviser. • Attendance at Health and Safety Committees for multiple occupancy buildings and as requested by the Deputy Director of Estates (Campus Services). • Undertake regular inspections of facilities and areas for which Estates is responsible. • Ensure risk assessments are in place for all maintenance operations, undertaking and/or reviewing risk assessments as required.
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