Student Roost - Technical Support Co-ordinator

Job Description Post Title: Technical Support Co-ordinator

Mode:

Full time

ESTATES All Estates staff are required to conform with the Student Roost policies and procedures, behave in a professional manner, and support the core values of the service to ensure: • Customer satisfaction • High quality design standards and buildings operations • High quality facilities maintenance and services • Safety and security of students, staff and property • Environmental protection and sustainability • SMART systems both for Estates and the wider portfolio The post will support Estates in the key areas of: • Daily operations of the Estate • Continuous improvement in performance • Effective customer relations within Estates, our Customers, Universities and externally as directed. JOB DESCRIPTION Purpose To Champion and develop the Estates approach to modern building information archive resource and the effective wider use as a valuable asset in differing formats. To take the lead for and drive the collective use of the archiving & associated control of drawings & documents held electronically and within the Estates central building information archive. Responsible for producing and maintaining building and Estates information, for example drawings for all buildings throughout the Groups Estate on AutoCad in both layout and schematic form along with space management control. MAIN DUTIES AND RESPONSIBILITIES 1. Manage and maintain strategic coordination of the central Estates building information archive and procedures. 2. Lead with the development of archiving and associated document control process including the Estates Contract Standards procedure. This supports the Estates Record Information Strategy. 3. Liaise with Head of Technical Services and Property to ensure the received building ‘as fitted’ drawings from Estates projects are received in a timely manner. This should also be reflected for smaller works carried out by their team(s) and with maintenance contractors are ensuring they are fit for purpose. 4. Developing the management of and lead in carrying out quality audits checking the accuracy and completeness of drawings issued by the relevant stake holders.

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