SL Expereince Standards - Food and Beverege - Sofra

BITE Experiences

o Our service will be attentively and seamlessly paced so that the guest never experiences noticeable delays or must signal for service. o While guests are at our buffet, our dedicated guides will proactively greet guests, expedite traffic, and describe the dishes highlighting local specialties and house specialties. o We will knowledgably and enthusiastically describe our foods and drinks, with special pride in regional specialties and signature dishes; reasonable special requests will be graciously accommodated. o Whenever a guest has accepted our recommendation, the colleague giving there commendation will show sincere interest and return to ask how they enjoyed it.

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