University of Southampton - Head of Estates Operations

HEAD OF ESTATES OPERATIONS - ESTATES AND FACILITIES

WELCOME FROM THE DIRECTOR OF ESTATES AND FACILITIES

Dear applicant, Thank you for your interest in the post of Head of Estates Operations in Estates and Facilities, at the University of Southampton.

Please find enclosed further particulars regarding this exciting newly created role. The University of Southampton is an exceptional place whose people achieve remarkable things. We are a world-leading, research-intensive university, with a strong educational offering, renowned for our innovation and enterprise. Our University community is committed to the highest quality in everything we do. We have a global reputation for our passion and ability to work collaboratively in delivering world-class education, research and innovation that makes a real impact on society’s biggest challenges. Our exceptional students share in these journeys of discovery and become confident thinkers who can realise their full potential. We invest millions in our campus facilities and have all the modern teaching and learning environments and state-of-the-art research facilities you would expect from a leading, Russell Group university. Our vision for the future is to be a university consistently ranked in the top 10 nationally and top 100 internationally. Our student satisfaction will be amongst the highest in the country, and this will be reflected in the National Student Survey (NSS). Our graduate prospects will be among the best. Our entry tariff will reflect our reputation as a leading university, with completion rates and good degrees reflecting our commitment to fully developing the potential of our students. Our world-leading research will underpin an excellent Research Excellence Framework (REF) position. We will achieve all of this while improving our sustainability and generating a surplus that allows us to invest in our University. If you recognise this commitment to ambition and would like to contribute your expertise I would encourage you to apply.

Kevin Monaghan, Director of Estates and Facilities

THE UNIVERSITY OF SOUTHAMPTON

The University of Southampton is in the top 1% of universities worldwide. We are a global centre for excellence in research and education. We are a research-intensive university, a founding member of the Russell Group, and have gained prestigious recognition for our successes and history of world-changing achievements. We have around 24,800 students. The University has seven teaching campuses. The main campus is located in the Highfield area of Southampton and we have four other campuses within the city. These are Avenue Campus, the home of the Faculty of Humanities; the National Oceanography Centre, the base for Ocean and Earth Sciences; University Hospital Southampton, the location of our Medical School; and Boldrewood Innovation Campus, an engineering and maritime technology campus which is also a base for the University’s strategic partner Lloyd’s Register. In addition, the University has its School of Art at our Winchester Campus, as well as an international branch campus in Malaysia which offers courses in Engineering. Our current position in different league table rankings and our stated aim of improving on these demonstrate our ambition and focus on quality: League table rankings: United Kingdom rankings The University is ranked in the top 20 by the three main UK university league tables. • 16th in The Guardian University Guide 2017, with 14 subject areas in the top 10 • 17th in the Complete University Guide 2017, with 18 subject areas in the top 10 • 16th in the Good University Guide 2016, with 15 subject areas in the top 10 Russell Group position We are placed 14th overall and 9th amongst the UK’s 24 leading, research-intensive universities that form the Russell Group in the Times Higher Education Table of Tables 2016. International rankings With over 10,000 universities worldwide, the University of Southampton is in the top 1% and continues to rise in the two main global rankings. • 81st in the world in the QS World University Rankings 2015/16 • 110th in the world in the Times Higher Education (THE) World University Rankings 2015-2016

LIVING AND WORKING IN SOUTHAMPTON

Southampton is a great place to live and work. It offers a vibrant and varied nightlife, numerous leisure facilities and fascinating heritage attractions, as well as a marina and lots of green spaces. There really is something for everyone. Its waterfront location gives Southampton its own distinctive character. The city has a rich maritime heritage and a focus on water sports, sailing and ocean racing. It is well-connected too, with two mainline train stations, an international airport and easy access to cross-channel ferries. As well as the University’s arts venues, which include a theatre, concert hall and contemporary art gallery, the city has a range of venues for theatre, music, art, and comedy. Southampton has several large shopping centres with all the big high-street brands within easy reach. Southampton is one of the UK’s greenest cities and has several large parks in the city centre. Four of our campuses are close to Southampton Common – over 300 acres of managed woodland in the heart of the city. It’s the perfect place for walking or jogging and is also the venue for community events during the year. Our coastal location means there are lots of opportunities for water sports such as kayaking, windsurfing, sailing, ocean racing, and power boating. The University has a wide range of sports facilities available; and additionally the city’s Outdoor Sports Centre has all-weather pitches, cross-country routes, tennis courts and a dry ski slope. The Quays Swimming and Diving Complex offers a wide range of sporting activities. You can also perfect your swing on the city’s municipal golf course or practise winter sports year-round. If you prefer to watch rather than play, you can see Premiership football or world-class cricket. Southampton is a historically important maritime port and has played a significant role on the world stage over the last 500 years. It is still a major centre for maritime activities today; it has four dedicated cruise terminals and hosts the annual Southampton Boat Show, the largest on-water boat show in Europe. Nearby on the Isle of Wight, Cowes Week attracts the world’s best sailors for a week of competitive racing every August.

OUR ESTATE

The Academic Estate in the University’s ownership comprises around 65 hectares of land including some 274,000 square metres of space across approximately 90 buildings. These buildings are a mixture of freehold and leasehold or in some cases are owned by partner organisations with occupation agreements. The Residential Estate provides over 6,000 bed spaces for the University and is managed through a discrete operational unit within Estates and Facilities although Operations provide some services to the Residential Estate such as security, energy management and landscape management. The total insurance replacement value for both parts of the estate is £923M of which £721M relates to the Academic portfolio. . As is the case with many universities the major expansion of the University of Southampton’s estate took place in the 1960s and 1970s and therefore this is reflected in both the backlog maintenance liability and estate condition. The quality and condition of our estate has, however, been improved significantly over the past few years with around 74% in Condition B. The university is near the end of a significant capital programme of some £250M and is currently planning the next phase of improvement and development. Estates and Facilities employees 680 staff, of which around 590 are employed providing hard and soft facilities management services. The operating revenue for both hard and soft FM is circa £13.5M. The total capital expenditure is between £50M and £100M per year including a proportion delivered through a significant long term maintenance programme. There are a range of activities which take place which will be managed through the new Operations Group. These are focussed on building services, building maintenance and soft FM services. Specialist services are usually outsourced with a multiplicity of contracts in place for example, lifts, fire safety, building management systems with the bulk of the University’s soft FM services delivered in house. Contract management is therefore an important element of operational roles. The delivery of services is further complicated in that the university is a significant occupier in buildings which are not directly owned but which receive services. The complexity of the interfaces in these buildings is an important factor in the management of operations. The University of Southampton is committed to sustainability both in environmental and financial terms. Estates and Facilities employ the University’s Environment and Sustainability Manager and the Head of Estates Operations will need to ensure that sustainability issues are continuously addressed and performance is improved.

THE ROLE

The role of Head of Estates Operations is a new one in Estates and Facilities. Formerly the Assistant Director for Engineering and Maintenance and the Assistant Director of Facilities reported to the Director of Estates and Facilities. The new role is pivotal in shap- ing the delivery of hard and soft facilities management services going forward: improving quality and performance and leading significant operational and cultural change. As part of the senior management team the role will be responsible for the leadership and strategic direction of the newly formed Operations Group and will be key in enabling the department to support the University in achievement of its key strategic ambitions of collegiality, quality, national and international reputation and sustainability.

E & F STRUCTURE CHART (Draft 1-09-16)

DIRECTOR OF ESTATES & FACILITIES

DEPUTY DIRECTOR

BUILDING PROGRAMMES MANAGER

NEW POST “OPERATIONS DIRECTOR” S “HEADOFESTATES OPERATIONS”

CAPITAL PROJECTS MANAGER

HEAD OF RESIDENTIAL SERVICES

HEALTH & SAFETY MANAGER

PROFESSIONAL SERVICES FINANCE MANAGER

ASSISTANT DIRECTOR ENGINEERING & MAINTENANCE

ASSISTANT DIRECTOR CAMPUS SERVICES & FACILITIES

Engineering Services inc Energy

Building Operations

Electrical Operations

Conference & Hospitality

Business Change

Security

Campus Services

Catering

Post & Portering

Domestic Services

Landscaping

Waste & Recycling

JOB DESCRIPTION

JOB DESCRIPTION

JOB DESCRIPTION

PERSON SPECIFICATION

PERSON SPECIFICATION

FURTHER INFORMATION AND HOW TO APPLY

We have developed a modern and progressive pay structure that rewards our staff with highly competitive salaries. Common salary principles

Applications should consist of a CV and covering statement outlining key matching experience and rationale for applying for the post. Applications should be sent to; michael.hewlett@mrgpeople.co.uk For a confidential and informal discussion, please contact the University’s appointed recruitment partners Michael Hewlett at The Management Recruitment Group. Michael Hewlett T: 020 8892 0115 M: 07972579938 E: michael.hewlett@mrgpeople.co.uk The closing date for applications is Sunday 2nd October 2016. Following the closing date, applications will be reviewed and The Management Recruitment Group will undertake preliminary meetings with selected candidates during the weeks commencing Monday 3rd October and 10th October. Panel interviews will take place at the University on the 20th and 21st October 2016.

across the University include: • Transparency and fairness

• Equal pay for work of equal value • Opportunities for career progression • The potential for employees to earn more for exceptional performance. In addition to basic salary the University offers a

benefits package which includes: • Generous Holiday Entitlement • USS Pension Scheme • Voluntary Healthcare Scheme • Staff Discounts

CLICK HERE TO APPLY ONLINE

68 King William Street London EC4N 7DZ

Regal House 70 London Road Twickenham TW1 3QS Tel 020 8892 0115

111 Piccadilly Manchester M1 2HY Tel 0161 638 0936

Tel 020 7959 2368

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