Moments that Matter: Interactive Experience

TIMING IS EVERYTHING Talia Turning Awareness into Action Personalization Engine Data • New hire, no claims history • Interests: Pet care, savvy shopping, sleep • Condition: Anxiety • Wellbeing programs & preventive care benefits available

The right support reached Talia when she was ready to act—and it may have saved her life.

Talia receives a reminder about a sleep and stress support program available through her benefits.

She clicks to learn more but doesn’t enroll.

A follow-up reminder arrives later, when she’s more likely to act.

Talia enrolls in the sleep program.

Talia receives a reminder to schedule her annual physical.

She schedules the annual physical.

During the visit, her doctor notices an unusual mole and recommends a follow-up.

Talia gets it checked. A biopsy confirms early melanoma.

Treatment is simple—and successful.

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