• Responsibility for the security and safe use of portable company IT equipment (including mobile phones, iPads, post tablets, inspection tablets).
Planning and Organising
• Effective planning and organising of time and tasks across all residences under management. • Adherence to reporting deadlines as laid down by the business. • Time and movement management of self and team to ensure adequate staff and management cover across all of the residences.
Maintenance Cleaning and Visual Standards
• Ensure reactive maintenance work is carried out promptly and in line with the National Code of Standards. • Ensure a safe place of work for all staff. • Ensure the teams prepare for and communicate planned maintenance work, working in conjunction with the Property Services Department. • Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance with health and safety and company regulations and procedures. • Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. • Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residences, through the management of Liberty Living staff, cleaning contractor and cleaning operatives and regular housekeeping checks. • Complete month-end reports for reporting to Regional Operations Manager in line with company procedures. • Respond to information requests from the business. • Maintain regular contact with the Regional Operations Manager, keeping them fully updated of pertinent issues, requesting involvement where necessary /appropriate. • Responsibility for reviewing and communicating to team reports detailing weekly debt levels, sales and occupancy report, summer business report, AP report, incident reporting stats and H&S reporting. • Responsibility for reviewing and monitoring HR reports including the monthly overtime report, Bradford factor report and summer payroll. Reporting
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