Outcomes Report (2018-2019)

Outcomes Report 2018-2019

In 2018, Options had 14 more Permanent Full Time or Permanent Part Time employees and 14 additional casual staff than last year. The other interesting figure was the decrease in the number of temporary employees leaving us in 2018, at only 5 (from 12 last year). Seasonal employees stayed comparable at 23.

In 2018, the top five (5) positions with the greatest turnover were: 1. Shelter Workers (14) 2. Child & Youth Care Counsellors (&)

3. Mental Health Workers (7) 4. Master Level Counsellors (5) 5. Transition House Workers (4)

This year, the agency began utilizing ongoing job postings for 4 of the top 5 positions. Ongoing postings recruit casual Mental Health Workers, Transition House Workers, Shelter Workers and Child & Youth Care Counsellors. This ongoing recruitment adds to the casual pool and there are more workers to step into permanent roles, when needed. Another recruitment approach was to offer candidates that were unsuccessful at securing the permanent position they applied for, casual positions.

Employee Service Recognition

Employees receive recognition every 5 years. A total of 63 individuals were recognized in 2018. The award consists of a certificate and letter acknowledging the years of service and signed by the Executive Director and a member of the Board of Directors; a cheque is also given out, for which the amount increases every 5 years. After 25 years of service, employees also receive a specialty plaque with our agency colors/theme. Managers are encouraged to present the award publicly, and individualize the presentation of all the service awards. The figure below shows the number of service awards given out from 2013 to 2018.

Service Awards

0 10 20 30 40 50 60 70 80

2013

2014

2015

2016

2017

2018

5 Years

10 Years

15 Years

20 Years

25 Years

30 Years

35 Years

Options Community Services

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