Outcomes Report 2018-2019
Staff Training and Development Committee
The Staff Training and Development Committee focuses on identifying and implementing training and education opportunities which are common across the agency.
Quality Improvements
Non-violent Crisis Intervention: Options CPI instructors started doing the hybrid training for staff who have had the course before. The hybrid training is more flexible for some programs as the staff can do a lot of the work online prior to the actual training day (about 2-3 hours) and then there is a brief review and the physical part of the CPI course is taught (another 3-4 hours). We aim to provide more training in the next fiscal year with the addition of 2 more instructors. Wisdom Within: This year, the Staff Development Committee relaunched Wisdom Within, sending out request emails and communicating the platform agency-wide during days such as Agency Day. We had three successful presentations: "Working as a Professional Helper", "An Introduction to Yoga-Informed Practice", and "How to Work with Interpreters", with 18 staff attending in total. We also had five additional presenters voice their interest with plans to share on topics in the future. Orientation Workshop: In February 2019, committee relaunched a new, revised Agency Orientation presentation. The new workshop contains group activities to learn about our mandatory policies, games & prizes, and agency videos. There is more emphasis on new staff seeking out more information about their new employer via our website and public drive. Mental Health First Aid: In May 2018, the agency began offering Mental Health First Aid. With two internal certified instructors, this 2-day course provided participants with skills to provide initial help to individuals experiencing mental health challenges related to substance misuse, depression, anxiety, trauma and psychosis. Agency Day March 1 & March 8, 2019: Agency Day was held on two different dates to accommodate the large number of employees and the need for programs to still be able to maintain program service delivery. Our main focus for the agenda was on accreditation and ensuring our staff felt prepared for our site visit from COA in June 2019.
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Options Community Services
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