IT MATTERS TO ME: INFORMING YOUTH SERVICES DELIVERY 45 This approach leads to improved program effectiveness (Zeldin, 2000), increased sense of belonging (Shaw et al., 2014), and improved outcomes (Carlson, 2006). Limitations One limitation that may have impacted this study was the issue of not involving the voice of vulnerable populations: that is, young people under the age of 19 years who would be the majority consumers of a YISH. My proposal for a YISH included the need to have the voice of lived experience. The YISH model I am supporting focused on young people between the ages 12 to 24. My project mandate was to include individuals with lived experience who could inform the design of the project. Due to the sensitive nature of involving vulnerable young people, such as minors (i.e., young people 18 or younger), my study only included the voices of adults (i.e., individuals ages 19 and older). I feel that this is a limitation to my study. Summary In this section, I discussed the findings resulting from the data gathered from the research. Both the research findings and the literature review informed the conclusions presented in this section. I also shared the limitations of this research project. Recommendations resulting from the research findings and conclusions are presented in section six.
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