Administered and enforced California Building Standards Codes; advised and educated architects, engineers, business owners, and homeowners on new code requirements, and adopted the new 2025 Building Standards Codes. Permit System Enhancements (EPL): Advanced implementation of permit tracking
software; developed reports to monitor plan check activity; refined permit/job cards and inspection request workflows within the EPL permit management system.
Development Coordination:
Coordinated with developers, departments, and agencies to support continued progress. Issued permits and provided a full-time consultant inspector for the Irvine Company to expedite the building process of approximately 1300 new units
Permit Tracking: Assisted in issuing over 200 permits ahead of plan check expiration, avoiding costly plan updates and resubmittals. 2026-2027 GOALS: Continue to implement e-Review to streamline plan review and reduce turnaround times
Leverage SolarAPP+ for automated solar permitting and tracking Maintain plan check timelines (15-day initial, 10-day resubmittals) Provide responsive customer service across all platforms Deliver inspections within 24 hours of request Support community education, nuisance abatement, and neighborhood quality Provide graffiti abatement services Utilize Code Enforcement to educate the community for compliance Provide ADA/accessibility training and compliance support
ECONOMIC DEVELOPMENT
TASKS:
Business Support & Development Provide direct assistance to businesses, including site selection, permitting navigation, expansion support, and issue resolution Business Attraction & Retention Implement strategies to attract new businesses and retain existing ones, including targeted outreach and relationship management Program Development & Implementation Design and deliver business-focused programs, including the Visitation Program, City Scope, Concierge Program, and Business Spotlight Program Partnership Coordinate with key partners including the Tustin Chamber of Commerce, Saddleback College/ATEP, OC Workforce, Tustin Community Foundation, and OC Farm Bureau to expand resources and opportunities Communications & Marketing Lead business-facing communications, marketing initiatives, and digital engagement strategies in collaboration with the City Manager’s Office Old Town & Commercial Area Activation
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