ETC-3G Customer Service Center Services Contract MOD 4 Page T hree of Three Summary of Contract Changes Request for Proposal was advertised in August 2016. Original Contract was entered into on February 21, 2018, in the amount of $200,428,772.81 for the six-year base term following the Board of Public Works approval. Contract Modification No. 1 was approved by the Board of Public Works on July 27, 2022 (Item 35-IT-MOD), and: • Provided a non-compensable time extension for the completion of Phases I, II, and III; and • Increased the contract value for Phase IV, Years 1 and 2, by $63.1 million, resulting in a total contract value of $263.5 million. o The additional funding allowed for TransCore to process All-Electronic Toll (AET) transactions in real-time 1 , to recover the backlog of transactions paused during the pandemic, and to provide services for the Customer Assistance Plan. Contract Modification No. 2 was approved by the Board of Public Works on July 5, 2023 (Item 34-IT-MOD), and: • Provided a non-compensable time extension for the completion Phases I, II and III and the respective punch list and final system acceptance items; • Extended the contract term by 214-days to align the contract end date with the other Electronic Tolling Collections (ETC) contract with Kapsch TrafficCom (MA-2257) to February 28, 2028; and • Increased the contract value for Phase IV, Years 1 and 2, by $44.3 million, resulting in a total contract value of $308.7 million. o The additional funding is attributed to the additional contract duration and changes in certain line items associated with AET and correcting an error in pre- registered account qualities in the RFP. Contract Modification No. 3 was approved by the Board of Public Works on August 28, 2024 (Item 34-IT-MOD) • Updated three critical requirements to protect the State’s interests (performance bond, punch list timeframe, data storage); and • Increased the contract value for Phase IV, Years 3 and 4, by $49.2 million, resulting in a total contract value of $357.0 million. o The additional funding is attributed changes in certain line items associated with AET and correcting an error in pre-registered account qualities in the RFP.
1 In March 2020, during the COVID-19 pandemic, the MDTA implemented statewide cashless tolling to protect customers and employees from face-to-face cash transactions. Also, between March and October 2020, the MDTA paused mailing Video Toll Notice of Toll Due.
Made with FlippingBook Digital Proposal Creator