Quality assurance framework

Role summary

- Delivering high quality instructor training and mental health learning experiences to Instructor Members - Ensuring we have a pool of confident, knowledgeable, and skilled Instructor Members

MHFA England

15. Demonstrate effective coaching skills to support

and recap deliveries in line with MHFA England

mentee reflections and self-evaluation

quality standards

16. Demonstrate highly skilled, facilitative, effective, and engaging (face-to-face and online) MHFA England Instructor Training programme, upskill,

17. Successfully navigate all relevant sections of the

National Trainer dashboard

Commitment to learning

18. Keep up to date with delivery practices relating to the (face-to-face and online) MHFA England Instructor Training programme, upskills, and recaps 19. Reflect on the delivery of each (face-to-face and online) MHFA England Instructor Training

21. Actively embrace and respond appropriately to National Trainer peer feedback to improve

delivery practice

22. Actively improve and progress own delivery practice of (face-to-face and online) MHFA England Instructor Training programme, upskills, and recaps

programme, upskill, and recap

20. Actively embrace opportunities for National Trainer peer-to-peer learning

Course delivery

.i,:J

23. Have a track record of high quality training

28. Actively deepen knowledge of cultural and intersectional sensitivity regarding mental health and widen breadth of knowledge in relation to appropriate and intersectional signposting 29. Manage responsibilities towards the cohort throughout their in-training year

delivery across a range of products

24. Take ownership of the relationship with mentees, in accordance with the MHFA England mentoring guidance 25. Act as the initial point of contact for mentees and endeavour to respond in a timely manner to

30. Contribute positively to the learning experience of

resolve mentee queries and issues

their Instructor Member cohort

26. Demonstrate effective and timely planning and preparation for delivering the (face-to-face and online) MHFA England Instructor Training

31. Provide constructive and supportive feedback, early interventions and follow-up action plans to

support mentee development

programme, upskills, and recaps

32. Engage with new products and learning

27. Deliver the MHFA England Instructor Training programme, upskills, and recaps in their role as a

interventions being scoped and developed where

required

representative of MHFA England

16

Made with FlippingBook - Online magazine maker