TP17~ConventionProgram

WEDNESDAY, DECEMBER 6 - MORNING SESSIONS 9:30 – 11:30 a.m.

10:30 – 11:30 a.m. Building Bridges with Your Brokers Adorna Carroll Room 322 CE: None Track: E Customer service in tomorrow’s association requires a different type of effort from today’s CEOs. Building and cultivating relationships with broker/owners, managers, and team leaders is essential to engage folks in strategic initiatives, business planning, and professional development programs. Email, phone calls, and texts are fine for follow up, but you may miss the mark if there isn’t a personal relationship. Don’t miss this chance to learn a different approach and ensure that those relationships start to prosper. 10:30 a.m. – Noon The Agent’s One-page Business Plan In this hands-on workshop, you’ll explore the importance of creating a written business plan for success. You’ll discuss the workings of a business plan including setting goals, defining objectives, and developing strategies to help further your career. Then you’ll create an actual business plan for your own use. 11 a.m. – Noon NYS Fair Housing in Rentals: The Essentials S. Anthony Gatto, Esq. Room 313 CE: 1 hour NY (Fair Housing) Track: L This session covers Fair Housing laws and regulations pertaining to the rental of real property in New York State. Topics include: the use of background checks; the issue of limited English proficiency (LEP); the accommodation for a service animal; and senior housing. Kyle Kelly Room 419 CE: None Track: N, P, S

program takes the skills you already have and puts them into a system that will make you the hero in every dispute. Help the parties determine their own, positive outcome without taking sides. They win, you win! Repeat of Tuesday p.m. 10 a.m. – Noon National Economic Trends in Commercial Real Estate Robert Nahigian Room 318 CE: 2 hours NJ/NY/PA (NJ Elective) Track: C This session is an all-encompassing U.S. review of the last 24 months of the investment capital market. How have other investment options compared to real estate returns? Is real estate the investor’s true choice going into 2018? What consumer debt index served as a “tip-off” in 2008 that people missed for 2017? Hint: it was not real estate. What were the tell-tale signs in 2008 that we should have seen and did it spark 2017? There will be a review of the international liquidity influence with U.S. commercial properties. Is this market a chance of a lifetime? 10 a.m. – Noon NJ Private Well Testing Act Update Patricia Gardner Testing Act (PWTA) is a consumer information law that requires sellers (or buyers) of property with wells in NJ to test the untreated ground water for a variety of water quality parameters and to review the test results prior to closing of title. Landlords are also required to test their well water once every five years and to provide each tenant with a copy of the test results. Join the NJDEP’s Patricia Gardner for an update on current components of the PWTA pertaining to real estate transactions. Room 415 CE: None Track: L, P The New Jersey Private Well

Leadership & Human Resources: How to Build, Lead & Grow Your Team Through Company Culture Marc Cunningham Room 312 CE: None Track: B Your ability to effectively lead your team and impact your culture is not based on your personality or your charisma – it is based on three specific behaviors that you engage in. This session covers: how to move from manager to leader; how to properly hire, train, motivate, compensate, evaluate, and hold your team members accountable; and when and how to fire. Whether you have one or 100 employees, effective leadership, management, and a healthy culture at all levels is a must if you want to succeed. 10 a.m. – Noon From Soirees to Sales - Marketing Luxury Homes Mary Anne Simmons Don’t be afraid to take a listing for the sale of a luxury home in your market. Attend this session to learn exciting ways to effectively market luxury, resort and second-home property. 10 a.m. – Noon Making Opposites Agree – Dispute Resolution for Everyday Life Leigh York Room 408/409 CE: 2 hours NJ/NY/PA (NJ Core) Track: P, S In the real estate business, disputes between agents and brokers, and between brokers. This session is dispute resolution at its finest, using everyday examples to show participants how to foster agreement in even the most challenging situations. The class is ideal for managers and brokers, but also great for the agent on the street. This Room 301 CE: None Track: P, S can arise between clients and their agents, between agents,

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