2. Our People (20%) 2.1 Implementation of Shangri-La Academy (5%)
Rationale
To implement a consistent Shangri-La Academy branding for Learning (physical training room and communication materials) and to build the capability of the hotel to roll out digital learning platform for employees.
Guiding Principles
Definitions
1. The hotel is determined to have implemented a consistent Shangri-La branding when:
• To ensure Shangri-La Academy brand rollout and consistency across the organization • To equip learning managers of all hotels with the ability to roll out LMS platform in their hotel
• Shangri-La Academy signage for the learning room is installed and visible to all colleagues (in the case where a hotel does not have learning room signage is used during learning sessions)
• All materials used during training and for communication is following the Shangri-La Academy branding guidelines and identity
2. The learning manager is determined to have the ability to roll out the LMS platform if he/ she has been trained and certified in the following areas:
• Creation of digital learning program
• Launching & Cascading of the LMS platform
• Maintaining the LMS platform
Measurement
Scoring Mechanism
• Roll out the rebranded Shangri-La Academy following corporate guidelines and launch programs to change the employees’ mindset from Training to Learning. • The learning manager of each hotel must be trained and certified to have the ability to roll out the LMS platform in hotel.
For a hotel to score points in this metric:
a) Must roll out rebranded Shangri-La Academy following corporate guidelines and launch programs to change the employees’ mindset from Training to Learning b) The learning manager of each hotel must be trained and certified to have the ability to roll out the LMS platform Score
The Area Director of learning and development will audit the hotels during their visits and will report on both points by 31 Oct 2019.
Attainment of (a) and (b)
5
Attainment of (a) but not (b)
0
Non-attainment of (a) and (b)
0
15
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